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Ten SlingPlayer for Mac Help Tips

In the nearly 4 weeks or so that the first beta for SlingPlayer for Mac has been out, there have been many questions and observations by forum members. The purpose of this article is to briefly point out a few of the current issues/limitations with the software and possible steps to rememdy this. This list is by no means complete and I would encourage anyone to post further tips/observations below.


1.) For older processors (ie: G4 below 1.5 GHz or so), you may observe stuttering video or blank screens while attempting to stream on your LAN. This is simply due to the fact that the processor is not powerful enough to handle the data stream in High Quality from the Slingbox. To solve this, the easiest way is to first STOP streaming. Then go into the SlingPlayer menu and under video uncheck, "Enable High-Quality mode for at home (LAN) viewing."

You could also mess with setting up manual encoding parameters, but this is much easier and will solve the problem. However, please be aware that your video may still freeze if you attempt to open other applications or do other tasks. On my 1 GHz G4, SlingPlayer takes up about 80% of the CPU time. SlingMedia says you should be able to run a 600 MHz G3, but in my opinion, this is doubtful.

Again, you must STOP streaming to change these preferences.

2.) If you are attempting to configure your inputs on a Slingbox Classic and are not able to do so, you are running an old version of firmware on the Slingbox and MUST update your firmware. With the first public beta release, firmware updates are hit or miss. If you are unable to update your firmware, contact SlingMedia tech support and ask them to upgrade your box for you.

3.) Favorites do not always save properly and it is sometimes hit or miss if they remain loaded when restarting SlingPlayer. It is a safe bet to export your favorites to a file and then if necessary re-import them.

4.) There is a green line around the edges of the video in full screen mode. There are also other window related issues - for more detail see the SlingPlayer Mac Beta review.

5.) OS 10.3 is not currently supported. SlingMedia has committed to support OS 10.3, but only 10.4 is presently supported in the first beta.

6.) If you cannot set up remote viewing successfully, you may have an extra router in your netwok you did not know about and are double firewalled. Check to make sure your ISP's modem is really a modem. Remote viewing works fine in the beta and problems related to remote viewing are not a problem with the software.

7.) You must be running a DHCP server on your network in order to first set up the SlingPlayer. You can manually set an IP address later with no need for DHCP but initial setup requires DHCP to be available.

8.) When a new beta is available, the program should notify you. Alternatively, announcements will be made on SlingCommunity and at SlingMedia.

9.) Skins from Windows and favorites from Windows are presently not importable into SlingPlayer Mac.

10.) If you have more than 1 Slingbox and a fast enough CPU, you can duplicate the SlingPlayer package and run more than one copy at a time.

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