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Slingbox SOLO - Frequently Asked Questions

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Welcome to the Slingbox SOLO FAQ!

This FAQ is intended to answer many of the common questions about the Slingbox SOLO. Please check here, and in other articles and threads on the site to see if your question has been answered before posting in the SlingCommunity Forums.



Slingbox SOLO Questions

  • How do I setup the Slingbox SOLO?
  • Can I use a different IR control cable than what's packaged
  • Why am I only getting one channel of audio?
  • Does the Slingbox SOLO work with high definition sources?
  • What do the lights on the Slingbox SOLO mean?
  • What video signals can I input into the Slingbox SOLO?
  • Why is the Slingbox SOLO not controlling my device?
  • How do I factory reset my Slingbox SOLO?
  • How do I update the Slingbox's SOLO firmware?
  • How much does the Slingbox SOLO cost?
  • How will the analog to digital transition in the United States affect my Slingbox SOLO?

How do I setup the Slingbox Solo?

Read "Installing Your Slingbox" to help you get started.


How do I obtain the latest version of the Slingbox SOLO firmware?

You can obtain the latest firmware for your Slingbox SOLO by downloading the latest version of the SlingPlayer software. SlingPlayer versions prior to 2.0 include the firmware as part of the download. SlingPlayer software versions 2.0 and greater check for firmware updates over the web automatically. You can download the latest SlingPlayer software for your system here.


Can I use a different IR control cable than what's packaged?

Yes, you can use a different IR control cable with the Slingbox. You may need to purchase a 1/8" to 3/32" adapter to fit in the IR port on the Slingbox.


Why am I only getting one channel of audio?

Check audio input cables on the back of the Slingbox, and make sure your computer is set to output sound to both the left and the right speakers.


Does the Slingbox SOLO work with high definition sources?

Yes, the Slingbox SOLO is capable of receiving 480p, 720p, or 1080i sources through the component video input. Some HD devices will not simultaneously output high definition signals and 480i signals to the composite, S-video, or RF connection. Consult your device manual for instructions specific to your device.


What do the lights on the Slingbox SOLO mean?

The far right LEDs indicate network and power status. The center LED indicates if the Slingbox is streaming video.


What video signals can I input into the Slingbox SOLO?

The Slingbox SOLO can accept NTSC 480i signals through composite, S-Video, and RF connections, and 480i, 480p, 720p, and 1080i formats through the component video connection.


Why is the Slingbox SOLO not controlling my device?

Make sure that the IR cable is plugged all the way in to the IR port on the back of the Slingbox PRO and that the IR emitter is properly located above the IR receiver on your device. If so, check your control setup in the SlingPlayer software.


How do I factory reset my Slingbox SOLO?

Press the reset button on the back of the Slingbox for five seconds. The reboot process will take 30 seconds to 1 minute. Doing so may reset the Slingbox to an earlier firmware version, so you may need to reinstall any upgrades.


How do I update the Slingbox's SOLO firmware?

While on your home network, select "Edit Properties" in the Slingbox directory. Click the "Slingbox Configuration" tab, and select "Update Slingbox Firmware" at the bottom. Follow the on-screen directions. For SlingPlayer 2.0 users, launch the Setup Assistant, then select "Software Update" in the left side menu.


How much does the Slingbox SOLO cost?

The Slingbox SOLO's suggested retail price is $179.


How will the analog to digital transition in the United States affect my Slingbox SOLO?

The Slingbox SOLO does not include a built-in tuner for analog or digital TV stations and is therefore unaffected by the digital TV transition. However, if you rely on a seperate device for receiving over the air television signals, that device may need to be replaced to continue using Slingbox SOLO.

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Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

March 13, 2008 11:44 AM

The goal of having comments here on the individual FAQ pages is so that users can suggest new questions and answers to add to the FAQ. It would be best for everyone if specific questions about Slingbox or SlingPlayer are posted in the appropriate forum.

Thank you.

Matt Whitlock's Mind Over Matt'er - Technology musings, opinion, and more.

Follow SlingCommunity on Twitter | SlingCommunity on Facebook

March 27, 2009 8:30 AM

I'm kind of confused. What can I do with a Sling box exactly? Watch content from Sling.com or stream from something else? I guess I'm just confused on what I can do with this thing if i buy it.

March 27, 2009 8:42 AM

I have TIVO's on 2 of my TV's and have lots of recorded stuff I want to watch without being confined to the TV. I have Slingbox on my laptop and desktop, that way I can watch my programs wherever I need to be. I do have the TIVO set up with a network but don't have very good luck transfering the shows to my computer. It's a hit and miss kinda thing. This takes care of all of that. I like my Slingbox and have recommended it to friends, one has a shop with no cable available and doesn't want to do the dish. This takes care of that, with no added monthly charges.

View unverified member's comment - posted by Tezz

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

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