October 25, 2008 7:01 PM updated: October 25, 2008 7:02 PM

The other two features might be terrific, but charging $300 for a device that can only handle a small-ish FAT32 USB drive with smallish files and then play just some of the video formats a user might have, and not load files across a network even though the device connects to a network -- this is all a recipe for marketplace trouble.

Consider what customers will assume based on the marketing, vs. the reality of what the device can really do. The best way to create ecstatic customers is to exceed their expectations, not over-promise and under-deliver. Why promote a "feature" that simply isn't ready (yet?)?