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July 16, 2006 03:38 AM

Categories: Sling Media Product Feedback

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Philter

Member
Joined: 07/16/2006

Just bought my slingbox a week ago, it is working great, a fine product. Less than a week later I see that the developers have moved over to an encrypted stream for reasons that seem less than genuine in their explanation.

 This is an unacceptable turn of events in my mind, and I wanted to voice my displeasure and regret in me being forced by this decision to take mine back for a refund. I hope in the future this 'feature' is removed or made optional. 

 

Good day 

Discussion:    Comments 1-20 of 22 | Latest Comment | 1 2 Next »

July 16, 2006 12:01 PM

What is it that you want to do with the SB that makes encryption unacceptable??

Slinging Tivo Series 2, Tivo HD, and TW cable from a Pro. Slinging Tivo HD from a Solo, Slinging Humax DRT800, and TW cable from a Classic to Sprint Mogul, AT&T SX66, N62, 8525, and Dell Inspiron 8600 with Sprint EVDO over Windstream DSL.

July 16, 2006 1:50 PM

The principle? Some people feel strongly about their freedom, you know.

"Good behavior is the last refuge of mediocrity." - Henry S. Haskins

July 16, 2006 2:49 PM

SlingMedia has every right to protect their Intellectual Property. If encryption allows them to license such products as recorders, DVRs, etc. then I say more power to them.

IMHO, the SlingCorder is an example of one that got away from them. They should have encrypted earlier. 

I'm not saying no to inovation; just saying Sling should be entitled to some of the profits. 

July 16, 2006 7:18 PM

Sherman said: SlingMedia has every right to protect their Intellectual Property. If encryption allows them to license such products as recorders, DVRs, etc. then I say more power to them. IMHO, the SlingCorder is an example of one that got away from them. They should have encrypted earlier. I'm not saying no to inovation; just saying Sling should be entitled to some of the profits.

 

Sure they have a right to protect their IP -- only it's not their IP that they are encrypting for gods sake!!!!!

It's MY [read MY!!!] stream content they are encrypting -- stream content that I am already paying my cable company for [which, I wouldn't be surprised, they may have no legal right to encrypt in the first place -- but hey, I'm not a lawyer].  Or maybe it's MY baby videos they are encrypting -- and I surely never knowingly gave them the legal right to do that...  [anyone out there want to take on that action?]

The 'their IP' argument goes nowhere Sherman.  It's not their IP!

 

July 16, 2006 7:59 PM

ryandh said: What is it that you want to do with the SB that makes encryption unacceptable??

 

Record my security camera feeds on my pc and store them for later use. Besides that, there are dozens of other legal uses that this encryption prohibits, it's just unacceptable that they, by proxy, take ownership of without the right.

 They have the right to do it, and I have the right to voice my displeasure and reutrn their product in favor of other devices which are more user friendly.

July 16, 2006 8:49 PM

There are a lot of examples where you purchase a company's equipment to receive or transmit data and they do so digitally with proprietary software. Do you have a right to XM's or Sirius' unencrypted stream? How about DirecTV's or Dish Networks? Indeed, with cell phones it is illegal to decode the transmission -- even if you claim a right to your voice.

The IP in play here is not the data trasmitted by the SlingBox. It is the technology that they developed and deployed that allows one to transmit media content over an Internet Protocol network. That they choose to transmit the contents in a proprietary / encrypted format is their right.

I think most people on this board are interested in SlingMedia's long term success. We want our investment to continue to work; we want the improvements in software functionality.

SlingMedia innovated a terrific product, sold it at a reasonable price, have given free upgrades to their software, and have encouraged customer dialog. I have absolutely no problem with them exerting their right to profit from the technologies which might spring from their invention. I would be disappointed if they failed because of a poor management decision to not exert such rights.

July 16, 2006 10:21 PM

Sherman --
 
You reference 'The IP in play here'.  Well, that's not what they are encrypting. They are encrypting my data.
 
Your comparison to XM, Sirius or sat TV misses the mark completely -- those services do not transmit my content.  This hardware does.  [Nor do I own any of those transmitters -- this one I do own.]
 
The closest you get to a valid reference is regarding a cell phone, but that's the whole point of concern for those of us who have expressed a concern, namely, the data stream of what I bought and paid for is not encrypted, and so, is not under that whole, ever growing DMCA umbrella.  The simple act of adding encryption changes the product completely from what I bought, and, in fact does make it illegal for me poke into the data stream.  That is simply not the product I bought.  Period.
 
This is like buying a disk drive, using it for six months or so, and then being told, sorry, we've upgraded the firmware in the disk drive you already paid for, so where before you could read it back with any linux or windows utility, now, you can only read it back with the software from us.  No thanks.
 
Remember when you weren't allowed to plug in your own extension phones, and had to pay ma-bell for every phone and every outlet?  Encrypting the data stream puts that stream into that same tired paradigm.  I don't want to go back there, thanks.
 
Would you buy a set-top dvd recorder that encrypted every recording so you couldn't later make a copy of your own recording?  Not me.  Now, how would you feel if such encryption was added after you bought it?  That's the point here.
 
Sorry, but they do not have a 'right' to encrypt my content after the fact of the original hardware sale -- particularly when a warning to that effect was not part of that original sale.
 
I'm glad you're happy with your slingbox.  I was very happy with mine.  But I'm not happy having un-asked-for DRM wrapped around something I already bought.
 
This is not about slingmedia's IP -- it's about DRM on my content -- a growing issue on many fronts.  You speak of 'rights' -- well, if you don't care about your rights, I can't very well make you.  Good luck with that future.

 

July 17, 2006 7:41 AM

This is like buying a disk drive, using it for six months or so, and then being told, sorry, we've upgraded the firmware in the disk drive you already paid for, so where before you could read it back with any linux or windows utility, now, you can only read it back with the software from us.  No thanks.


OK, I get it now. Thanks for the clarification.


If I'm understanding you correctly, you believe you have the right to access the content of the stream generated by the SlingBox with software other than that published by SlingMedia. Indeed, the EULA says nothing that would prevent you from doing so.


In my view, Sling's solution was meant only be used with their software. I think their business model likely contemplated that it should be that way. Their introduction of "encryption" enforces that decision. In essence, they have made their stream proprietary.


That might have been a better choice of words, as encryption has generated some emotion.

July 17, 2006 9:14 AM

I purchased the Apian recording software, and use it on a very limited basis to record remotely.  Mostly I use a DVR at home to record everything and control/watch that with sling.

However, I do strongly desire/lightly need the ability to remotely record (in my case, it is also security camera feeds that I am concerned with). If sling offers that capability in their software, fine.  If not, then they should as an absolute minimum agree to license the necessary decryption information/process to a third party for the purpose of developing and selling recording software.

Until this is resolved one way or the other, I may very well elect to do no further upgrades to my slingbox and slingplayer software. Not sure yet, but am perfectly okay staying where I am at for the time being.

Carl

July 17, 2006 4:10 PM

I suppose that's the real answer. If you want to record your sling output to the computer, then don't upgrade. I am, in fact, not planning to ever upgrade. While not perfect, I am happy with what I get from the product. And I never mess with success. We all know how many stories there are of software upgrades that mess up a system or just plain don't work. So, I urge anyone who is upset by the encryption and is not unhappy with the current stream, don't upgrade. 

July 25, 2006 9:04 AM

My real issue with this is the way it was handled. SlingMedia should have had a big warning "with this firmware string will be encrypted, if you install this new firmware you cannot record your stream". And offer an easy download for the old firmware. so people that don't like the encryption can easily downgrade. I was lucky enough to read the forums before upgrading. Other than this "misinformation campaign" sling is a great product.

August 12, 2006 7:20 PM

Well the "stop loss" on this issue is to just avoid new Slingbox purchases until they promise to cease their tampering.  Not a great deal of leverage, but it might make a dent if they experienced enough buyer pushback. Unfortunately, I don't see this happening. Buyers usually grumble - then fail to back it up with their purchasing behavior....

So moving on...does anyone really know how to freeze this system to the last non encrypted upgrade? I suspect that most of us really don't have the latest software installed anyway, and it would be useful to know what the safe versions really are and where/how to get them. 

I'm afraid this is probably the only constructive path to salvage *some* value from the Slingbox. Longer term, I think the only real option for most users is replacement.

 

 

August 13, 2006 10:33 AM

I'd written a letter that was published in PC Pro (Issue 143 'Sept 06') in response to the PC Pro Slingbox review.  I'd highlighted that it was actually possible to record streams and provided a link to Applian's recorder.  Of course soon after the letter was published Sling went and changed the code!  Not the best of PR for SlingMedia if someone goes and buys a SB after reading that and then finds they're now blocked from recording.

Alan

August 13, 2006 3:40 PM

Art said: Well the "stop loss" on this issue is to just avoid new Slingbox purchases until they promise to cease their tampering. Not a great deal of leverage, but it might make a dent if they experienced enough buyer pushback. Unfortunately, I don't see this happening. Buyers usually grumble - then fail to back it up with their purchasing behavior.... So moving on...does anyone really know how to freeze this system to the last non encrypted upgrade? I suspect that most of us really don't have the latest software installed anyway, and it would be useful to know what the safe versions really are and where/how to get them. I'm afraid this is probably the only constructive path to salvage *some* value from the Slingbox. Longer term, I think the only real option for most users is replacement.
And that's exactly what I'm doing. I was planning on buying a second box for my daughter who spends about half the year overseas. Because she cannot record the stream now due to encryption, and the time difference made it important to be able to do so, I will not buy the second box until there is recording capability. I don't mind of Sling wants to make money on a recording program, but before they encrypted, they should have had the program ready to go. And are we sure they are going to have a recording program at some point? Anyway, they have lost a sale here.  

August 14, 2006 7:17 AM

That's what I am saying all the time: Timeshifting is the logical consequence of placeshifting! Sling should accomodate that, if not themselves then at least let someone else do it.

August 14, 2006 7:40 AM

Someone else does accomodate place shifting: Tivo.

I'm not saying it couldn't be done more efficiently. At Large had a decent solution.  Nobody denies the advantages of being able to take the recording with you when you have no Internet connection.

The bottom line is Sling never made that offer. The product was not advertised as "open" and it had no built in DVR solution. Not a huge suprise here that they would want to protect their business model.

At Large should have known the risks and been up front with its customers. If you should be angry with anyone, it should be them, not Sling. They took advantage of an opportunity that was risky, did not disclose that to you, and took your money. Would you have purchased the recorder had they told you it would only work for a couple of months?  Sling's exertion of their Trademark rights should have been a clue that they weren't playing well together.

August 14, 2006 8:51 AM

Sherman said: At Large should have known the risks and been up front with its customers. If you should be angry with anyone, it should be them, not Sling. They took advantage of an opportunity that was risky, did not disclose that to you, and took your money.

That's my current thinking as well. It seems like Applian had a similar experience with Real/Rhapsody last year and could have (did?) expected this.

http://news.dmusic.com/article/17002

But Tom Mayes, co-owner of Applian, defended the practice.
"We've been doing this for a long time," he said, noting other software recording programs were offering similar functions. "I think its too late for these (record) companies to try to put a stranglehold (on technology)."

On its Web sites, the company said its products are not intended for use in circumventing copy protection or making illegal copies of coyprighted content.

But at least two Webcasters have raised a red flag about Replay Radio. RealNetworks Inc.'s Rhapsody sent Applian a letter requesting it take Rhapsody's name off a Web page at (www.replay-music.com) that lists streaming music services that work with the software.

"Using software like Replay Radio to record Rhapsody subscription streams violates our terms of service," said Matt Graves, a spokesman for Rhapsody.

Yahoo Inc.'s MusicMatch concurred.

On Replay Radio's Web site, the company has partially obscured the reference to Rhapsody and MusicMatch, by inserting hyphens for parts of the spellings.

"Rhapsody sent us a note from their legal department telling us not to use their name on our Web site and I said OK," said Mayes.

Slingbox SOLO w/ ASUS Wireless Bridge streaming TiVo Series3
Zatz Not Funny!

August 14, 2006 9:55 AM

It really is, after all, about protecting the stream and the content it holds.  It is not about recording.  Applian proved that SlingMedia's non-standard but not encrypted stream could be compromised.  How long would it have been before someone had announced SlingCaster?

Now you can share your favorite shows with your friends on your website.  Just start SlingPlayer on your PC and then start SlingCaster to forward the stream to a web page!  SlingCaster includes settings for scheduling channel changes and SlingCasting start and stop times.

Perhaps it would have been better if SlingCaster had come out first.  Oh, there would still have been an uproar from those who had purchased the software, but maybe those who weren't using it wouldn't have been so quick to come to the defense of the company that had cracked the stream in the first place.

If SlingMedia does have plans to either write recording software or enter into a licensing agreement with another vendor in the future for an add-on, more power to them.  And if you run a software company that would like to provide add-ons to someone else's software, make sure you have an agreement with them ahead of time so that you don't end up with an unsupportable product.

The older I get, the better I was.

August 24, 2006 2:21 PM

Now I can't record my security camera feed to my computer of our backyard to see who is stealing from our shed.

sadly i cant revert back to firmware 1.o.x.x.x either because slingmedis dont give its' users the option to save the firmware when they update-and resetting the slingbox to it manufactured bugy firmware provide crappy results.

shame on u slingmedia, you just ruin a wonderful feature/product.

August 24, 2006 5:09 PM

RoOsTeR, if you look around the forums you will find all the info necessary to "downgrade" your firmware to the latest non-encrypted version.

"Good behavior is the last refuge of mediocrity." - Henry S. Haskins

Discussion:    Back to Top | Comments 1-20 of 22 | Latest Comment | 1 2 Next »

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