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August 22, 2006 01:03 PM

Categories: Mobile Phones / Portable Devices

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KDM2

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Joined: 08/22/2006

I am using the trial version of Slingplayer Mobile 1.0.0.30 having upgraded from the previous trial of Slingplayer Mobile.

The thing is, everything was working fine with my Sling experience with the previous version. However, after upgrading I have lost my ability to use the remote control function somewhat. It seems that commands are being sent when using the D-pad, however the 'remote control' is greyed out on my menu so I cannot get to the other functions. I've attempted to restart both my phone and slingplayer mobile and no luck.

Does anyone know if some functionality is disabled with this release of the trial? I plan on purchasing a license when my trial has expired, however I want to make sure the remote works before I buy. Thanks.

*Edit: I should also mention I'm using the Motorola Q

**Edit2: I am also using a Scientific Atlanta 8300HD DVR 

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

Generic Member Avatar
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  • member since: 08/22/2006
  • rank: 2786 of 29960
  • 2 comments
August 22, 2006 3:27 PM

I'm seeing the exact same thing.

I have a couple of slingboxes, RemoteControl functionality is fine when using my ReplayTV or Comcast DVR, but the problem is with using a DirecTivo box.   The remote control option is greyed out (and Tivo w/o a remote isn't nearly as interesting!).

Did work fine with the Beta, so suspect it's something with support for this DVR in this release.   I'm running on a MotoQ as well.

 

Generic Member Avatar
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  • member since: 04/04/2006
  • rank: 1078 of 29960
  • 75 comments
August 25, 2006 5:53 PM

Hi KDM2 and Tej,

Thank you very much for your feedback and the other checks you performed. We identified the problem and released an updated version of the software as v1.0.0.31, available for download: http://www.slingmedia.com/us/support/spm_sm_recs.php

Info on this fix is also available on our Support site: http://www.slingmedia.com/support/search.php?articlePage=1&articleID=210236

Thank you for your continuing support, and looking forward to more of your feedback. vicky

Generic Member Avatar
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  • member since: 08/22/2006
  • rank: 2786 of 29960
  • 2 comments
August 27, 2006 12:39 AM

Excellent,  that did the trick!

Thanks for the quick response, now I need to go watch something...

Generic Member Avatar
Member
August 27, 2006 9:45 AM

Same here, up and running flawlessly now! This is great, thank you very much Vicky for your fast response in getting this problem resolved. I'm with Tej, time to sling! Thanks again.

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

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