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November 26, 2006 07:06 PM

Categories: Mac

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kyled

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Joined: 11/26/2006

hey guys

this is probably really dumb but i just got a new slingbox, the mac beta version, and i connectd the box and downloaded the software, but i am being asked for my finder id and ip address, both of which i do nto know. did the finder id come with the slingbox? is it on some part of it that i haven't looked? thank you sooo much!

Discussion:    Add a Comment | Comments 1-9 of 9 | Latest Comment

November 26, 2006 7:28 PM

Kyled, please don't post dupe requests for help. Your others were deleted.
Far as your question goes. I don't run a Mac, but you should not need a finder ID when setting uo via Lan, sounds like it may be a network prob. Give us some specs on how you are setup and maybe someone can help.

If you can connect to your Slingbox with SlingPlayer for Windows or Mac OS, but not with SlingPlayer Mobile or SlingCatcher, Click here for something to try

November 26, 2006 7:34 PM

I had already set up my Slingbox (classic - PAL version) from a Windows PC using the Windows Slingplayer, but when I installed and started-up the Mac beta software (on my Intel Mac Mini, also within my home network) it found my Slingbox immediately.

I didn't need to (re-)do any setup of the Slingbox from the Mac, and I didn't have to enter Finder Id or the box's internal IP address or anything, it just found it immediately like my other Windows PCs on the home network did.

I'm not sure what advice to offer, other than to ask whether both lights are happily lit on the front of the Slingbox, and whether the Mac and Slingbox have both been given IP addresses on the same subnet of your LAN (if you can connect to your network router and view the addresses of connected devices you can verify this).

 

ted.h. 

November 26, 2006 7:37 PM

i'm sorry-i dont's really know what you mean by the IP address thing-what exactly should i do? and for anyone else-what happened was i got to the tuner part and it immediately asked me for my finder id, etc, which had never been given to me on the computer. thanks.

November 26, 2006 7:56 PM

I don't know about doing initial setup from a Mac, so I'll try to avoid taking you (and me) down a deep and unhelpful tunnel. Safest initial things for you to check (before anyone who has actually DONE a first-time setup from the Mac SlingPlayer jumps in to help):

* When you plugged in the ethernet cable from your Slingbox to your router (or switch or hub or whatever you have your networked devices hooked-up to) is the equivalent port on the front of the router lit?

* Are both green LEDs on the front panel of your Slingbox glowing green steadily (ie not blinking)?

If those are both good, then the Slingbox is probably connected correctly to your home network. Debugging what is going on beyond that is going to require either (or both) someone who has done a first-time setup of a Slingbox with the beta Mac client, and/or who can take you through the setup menus of your particular router device to see if there is anything configured in a Slingbox-unfriendly way.

 

ted.h. 

November 26, 2006 8:03 PM

the port on the router is lit. there are two red lights on on the front panel of my slingbox that are staying red. is that right? i'm really confused now.

November 27, 2006 12:26 AM

Something is not right, you should not have to enter any info. It seems like your Slingbox in not connected to the network. If your SB is connected to the network. The Finder ID and IP address should filled in automatically when you try to watch your SB. 



Anything appears in the Slingbox Directory window when you launch you SB app?

What router are you using, wlreless or LAN?

November 27, 2006 10:32 PM

New Slingboxes have red lights.  The classic has green.


Kyeld,

You need to learn a little about networking before we go down this path.  I'm one of the Mac guys here and I'll try to help, but let's take this step by step.

1.) How do you have the networking set up?
2.) Have you run the Slingbox Setup Assistant?

The Slingbox should be found automatically and if it is on the same LAN as your computer, it should find it no problem.  We need to know the details of your networking setup.

Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter

November 27, 2006 11:02 PM

i got the finder id and everything set up. the networking was automatically run through my home network. however, that specific network had a low video signal so i switched it to another network, which is not registering on my remote computer. slingbox setup assistant will not run on my remote computer because the slingboc can not be found. my dad is trying to set it up at home but the main porblem is it keeps asking him to change the port forwarding properties on his router so i can get it remotely, but we do not know how to do that. i do know what setup means, i just meant i did not kow what he meant in the ocntext he was using it. it has been hard because there is no suport for it, but i am trying my best, if you could help me out with what to do with this port forwarding thing, i would really appreciate it. thanks.

November 28, 2006 7:03 AM

OK, let's get some points cleared up first.


What do you mean that you switched "Networks" because of a low video signal?

 - Did you switch computer networks?  If so, did you get a new internet provider?  Does your dad have two internet providers now?

 - Did you switch cable TV providers?

What doesn't make sense is that a low video signal has nothing to do with the computer network that Slingbox is hooked to.  It has everything to do with the CATV/AV equipment you are hooked to.  And what do you mean by low video signal?

Let's clear this up first and please explain in more detail because it just doesn't make sense.

Jon

Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter

Discussion:    Add a Comment | Back to Top | Comments 1-9 of 9 | Latest Comment

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