December 24, 2006 9:25 PM
Yeah, I too have been a bit steamed. I bought my slingbox this past week because it has the Symbian logo on it. Prior to seeing the logo I didn't even have the desire to buy one. But I figured hey I can stream to my Nokia N80, that would be cool.
Thanks for winding Willy, now you got me started...
How disappointing. I am still debating if I will return it or keep it in hopes of the software release. But I know how that goes, everyone speculates that it will be out in a month and six months later everyone is still complaining because there isnt any software for it. Just like the Mac software I have been reading about. When a CEO has to write an apology to customers heads should roll. This whole Symbian issue shows the either heads didnt roll or the wrong ones did.
Honestly I think it is a bit unethical to ship a box that claims it supports an OS and it really doesnt. Heck the documentation inside the box dosent even mention it. A bit of false advertisement I believe. I can understand that it takes time to write software and work out bugs. But dont advertise it until you have it to offer.
More than likely we the consumers are on the crappy end of a bad management decision. Someone ordered a gizillion boxes and instead of facing a production cost loss just shipped them out and hoped no one would notice. They could have saved face and added a little sticker that said "Comming Soon" above the logo.
Charging $30 for the mobile software walks the fine legality line. The box leads you to believe that once you buy the Slingbox you have everything you need to make it work. "So now that we stuck you for $169+, we're gonna hit you up for another $30 just so you can make work like we advertised"
Even if they included a little blurb ot the status once a week they could earn a little more respect.
Bottom line: Bad business practices. Shame, shame. I am suprised in our litigous society Sling hasnt been sued.
I know your thinking geesh why doesnt this guy stop bitching and just return it. Well, it's a matter of principal. And the technology is intreguing. I hold a bit of hope that they come through.
Just my opinion
Pardon my spelling....