Member
Joined: 06/29/2007
So I jumped on the Woot! deal for a couple of Slingbox classics to pair up with my 2 Dish PVR's (a 501 and a 721). I saw that both were supported and figured that it would be spectacular to be able to access either of them from anywhere.
Goodness, I was so naive.
Well it seems that Sling never thought that customers would want to do this because there is no provision to set the remote address for any of the RF+IR equipped Dish PVRs. And since having 2 RF Dish PVR's on the same frequency/IR encoding is a recipe for disaster, Dish allows you to change that.
So I have a very happily working Slingbox & Dish PVR 501 combination. Not surprising since the 501 is on the default remote address.
UNforturnately, my second Slingbox & Dish PVR 721 combination is not so happy. After hours of testing and swapping hardware between the two configurations, pulling my hair out, cursing Sling and Dish, I know EXACTLY what the problem is. I need to figure out some way to get a DVR 721 key map that uses the "Other -> Code 7" protocol. I just don't know how to do that.
Info taken from the Sys Info tab on the Dish PVRs:
Dish PVR 501 - Remote Address - 1 (DEFAULT)
Dish PVR 721 - Remote Address - 11 (NOT DEFAULT)
Is what I want to do so out of this world that I need to waste 2 days of my life becoming an expert at how all of this works, spend 45 frustrating minutes with a tech support agent in India that is reading from her manual, then spend 30 minutes on the phone with a more helpful tech support agent in India who claims that he will try to escalate to engineering who should be able to fix this in about 2 minutes.
I've seen about a half dozen posts from other people fighting this problem in the forums. I spent 3 hours trying to get 'RM' to do what I wanted. This is ridiculous.
Why on earth does Sling not provide an easy to use file generator for people to be able to (re)program their remotes when necessary?