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July 4, 2007 12:37 PM

Categories: Smartphone / PocketPC

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FIVE.ALIVE

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Joined: 07/04/2007

First I had a 700wx and slingbox looked awesome on it.

Just exchanged to a Mogul by HTC. Slingbox looks like crap on it. It's all distorted and pixelated.  The only differences I can think of is The moguls screen is bigger, and it uses WM6. The 700wx is WM5.  I am using the 30 day trial on it.  I was going to buy it, but now I don't think I will.

Anyone with the same experience?

Discussion:    Add a Comment | Comments 41-60 of 163 | Latest Comment | « Previous 1 2 3 4 5 6 7 8 9 Next »

August 12, 2007 12:25 PM

kamra said:

I'm glad that we've pretty much pinpointed the problem (DirectDraw). I hope it's not too complicated to fix it!  But something tells me a ROM update will be the ultimate fix.

 

I've spent the morning hacking the registry trying to pinpoint some easy fix and regret that it just ain't happening. It does seem that changing "\HKEY_LOCAL_MACHINE\Software\Microsoft\DirectX\DirectShow\Video Renderer\MaxBackBuffers" from a value of "1" to "0" makes some improvement in video quality, though it's minimal.

I think the best solution for Sling right now is this:

* Query the device to see if it is identified as a PPC-6800/Mogul/Titan. If so, provide a Settings option to enable a "HTC Mogul Compatibility Mode" with the two changes below. Make this an option so that if a future ROM update fixes these problems Sling doesn't have to scramble to release another player update.

* Use GDI instead of DirectDraw. In any other case DirectDraw would be preferred, but it's clearly best to use GDI on the Mogul.

* Give the user the option to toggle an audio/video sync delay of approximately 250 msec. Make this an option since it's clear not all Mogul users are experiencing sync issues. Better still, make this a standard part of the UI and let users adjust the figure manually if desired (TCPMP style). On my Mogul, audio is about 250 msec behind the video.

August 14, 2007 12:22 AM

I just got my 6800 Mogul on Sprint and have been unable to install the SlingPlayer for Windows SmartPhones (filename:   spm_sm_15046).  I am using the SlingBox Pro and updated the firmware to the latest available on the Sling website.  I also installed the latest Slingplayer for my PC and have it working on my LAN and also from the internet.

 I have installed version 4.5.5096 of Microsoft ActiveSync and have been able to successfully sync Notes from my Windows XP Pro (sp2) desktop Outlook 2003 to the Mogul. 

After I downloaded the SlingPlayer for Mogul (mentioned above) and tried running this file (while ActiveSync displayed "Connected" and Mogul was connected via USB port on desktop), a window came up and said: 

Installation of SlingPlayer Mobile was unsuccessful.  The installation file is intended for a Windows SmartPhone devices.

Has anyone else experienced this?  I found information in the troubleshooting section of the SlingPlayer for Windows SmartPhones that it mentions if the application that installs automatically fails you can manually install a CAB file...  Do I have to do this?  I could not find the CAB file on the SlingMedia website...  Is there any configuration settings and/or updates I missed?

 Thanks,  Mark777.

August 14, 2007 12:44 AM

mark777 said:

I just got my 6800 Mogul on Sprint and have been unable to install the SlingPlayer for Windows SmartPhones (filename:   spm_sm_15046).  I am using the SlingBox Pro and updated the firmware to the latest available on the Sling website.  I also installed the latest Slingplayer for my PC and have it working on my LAN and also from the internet.

 

Hey the problem you are having is you are downloading the wrong version for your HTC p4000/6800/Mogul

You need the version which is:

 http://download.slingmedia.com/player/mobile/spm_ppc_15098_us.cab

This is a cab file which once you've downloaded it and have it on your device you execute it from there and it will install the player.

cheers!

 

August 14, 2007 1:15 AM

Thanks!!

 It works now.  The only issue at the moment is that it is having some performance issues at my house do to not the strongest cellular signal I guess (although my signal meter shows 3 bars...).

Mark

August 14, 2007 8:30 PM

I am glad that everyone has the same problem as myself....I thought I was just doing something wrong on my mogul, but now I feel better. Any idea if there will be an update or are the mogul users just stuck with this problem?

August 14, 2007 8:58 PM

Dave Zatz (Sling Media) said: We, too, are vexed by these reports and agree performance should at least equal what one finds on the precursor model (6700). We've made arrangements to receive a Mogul (or more) in the office shortly and our engineers will begin researching this issue. Thanks for your patience.

 

Slinging Tivo HD, Tivo S2, and OTA from a Pro HD, Tivo HD from a Pro, Tivo HD from a Solo, and Humax DRT800 from a Classic to iPhone, Dell Inspiron 1520 with Sprint EVDO, and a SlingCatcher over Mi-Connection cable with 2Mbps upload.

August 14, 2007 10:40 PM

Thanks ryandh!

August 21, 2007 4:38 PM

I need help!!!

I recently purchased a Sprint Mogul  6800 and a Slingbox Tuner. I also downloaded the mobile software (spm_ppc_15098_us) so that I can view t.v. on my Mogul.

The finder ID and password are both correct. I've spent 3 days  troubleshooting w/Sprint, Slingbox and Verizon techs trying to work this issue out: No luck.

Is there anyone out there who have a solution to this problem? 

 

 

 

 

 

Byrdd01

August 21, 2007 5:56 PM

byrdd01 said:

I need help!!!

I recently purchased a Sprint Mogul  6800 and a Slingbox Tuner. I also downloaded the mobile software (spm_ppc_15098_us) so that I can view t.v. on my Mogul.

The finder ID and password are both correct. I've spent 3 days  troubleshooting w/Sprint, Slingbox and Verizon techs trying to work this issue out: No luck.

Is there anyone out there who have a solution to this problem? 

 

 

 

 

 

 

How about starting out by telling us exactly what your problem IS?

August 21, 2007 9:28 PM

KG4PEQ said:
byrdd01 said:

I need help!!!

I recently purchased a Sprint Mogul  6800 and a Slingbox Tuner. I also downloaded the mobile software (spm_ppc_15098_us) so that I can view t.v. on my Mogul.

The finder ID and password are both correct. I've spent 3 days  troubleshooting w/Sprint, Slingbox and Verizon techs trying to work this issue out: No luck.

Is there anyone out there who have a solution to this problem? 

 

 

 

I can't get the t.v. to come on my cellphone.

 

 

How about starting out by telling us exactly what your problem IS?

 

Byrdd01

August 23, 2007 3:20 PM

i've been using ORB. and it runs flawlessly with the video settings to raw frame buffer.  unfortunately slingbox looks terrible on my mogul.  i am just about to get rid of my slingbox until i ran into this forum.  i really do hope they come up with a fix soon.  i'll give them a month.  if not this slingbox is a goner.

August 23, 2007 3:27 PM

soopamac said:

i've been using ORB. and it runs flawlessly with the video settings to raw frame buffer.  unfortunately slingbox looks terrible on my mogul.  i am just about to get rid of my slingbox until i ran into this forum.  i really do hope they come up with a fix soon.  i'll give them a month.  if not this slingbox is a goner.

 

It has been a few weeks since we've heard anything regarding this issue.  I hope they haven't hit a snag in fixing the problem.

 

 

August 27, 2007 11:46 AM

Look!  Some mainstream press on the Slingbox/Mogul issue!

http://crave.cnet.com/8301-1_105-9765...

September 6, 2007 11:42 AM

I have to admit I have become impatient waiting for a Slingbox fix for my 6800. The quality is sub-par right now and not worth the frustration. I guess its time to look for an alternative.

September 7, 2007 11:01 AM

I got the tuner yesterday. It works flawlessly with my laptop, but I can't seem to get it to work with my mogul. I keep getting an error message that says "Unable to connect to slingbox".

I'm not sure what im doing wrong. I checked and tripple checked the Finder ID, as painful as it is...is there some way to get this to work..HELP!!! PLEASE!!! 

September 10, 2007 4:34 AM

my slingbox just went on ebay. sorry slingbox, ur taking too long. ORB is the way to go.

September 10, 2007 10:03 AM

soopamac said: my slingbox just went on ebay. sorry slingbox, ur taking too long. ORB is the way to go.

 

I honestly can't believe how many people are blaming Sling Media for this. It's clearly a defect in the PPC6800, and surely a challenging one to work around. I'm confident we'll see a fix shortly, either from Sling or HTC.

September 10, 2007 1:11 PM

Well, like everything else, it's all sound and fury signifying nothing. The bottom line is that you're watching TV on the little screen of a phone, how great is it really going to be on the best of days? My old phone was better, but the Mogul is hardly unwatchable and the EVDO is several times faster than EDGE. In fact, the problem is barely even noticable in windowed mode. I wonder how many of these people have actually seen the player on a Mogul? If I really cared that much about how it looked, I'd be using the phone as an EVDO modem for a UMPC running a PC version of Slingplayer on a 7" screen. Problem more than solved. But whatever, if people want to freak out over what amounts to nothing and use Orb, I say go for it. Who cares? If nothing else, it lessens the clutter here, the company can concentrate on real problems instead of needless, idle threats and I get a cheap slingbox off ebay for the other DVR (that is my third one in the house, one for each DVR).

September 18, 2007 8:45 AM

on tcpmp on your mogul go to settings-buffering

set normal buffer to 800kb

set preload at underrun to 5%

 

go to settings-advanced

check overide avi frame rate based on audio

change manual a/v offset to -250 (-500 may work better try both)

go to settings-file associations

make sure you have mms protocol checked and flash video checked

do a soft reset  and there you go  enjoy

September 18, 2007 8:56 AM

Hey RAILSLAVE!

 

What is "tcpmp"? How do I locate that on my mogul? 

Discussion:    Add a Comment | Back to Top | Comments 41-60 of 163 | Latest Comment | « Previous 1 2 3 4 5 6 7 8 9 Next »

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