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September 17, 2007 07:10 PM

Categories: A/V

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kbrei

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Joined: 08/28/2007

All of a sudden, one of the computers connected remotely to the Slingbox is getting this error.  The other computer connects (not at the same time, of course!).  Something has changed on one of the computers.  Finder ID/Password are fine, firewall is fine, remote viewing is enabled.  Suggestions?

Discussion:    Add a Comment | Comments 1-9 of 9 | Latest Comment

Generic Member Avatar
Member
September 19, 2007 2:00 PM

did...ya try calling customer service.....they should know it right away

Generic Member Avatar
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  • member since: 10/18/2007
  • rank: 13917 of 27627
  • 2 comments
February 22, 2008 3:44 PM

I have exactly the same problem here. I prefer to fix the problem before I talk to Customer Service. So guys help me out here. Thanks.

LouisRO Avatar
  Member
February 22, 2008 10:38 PM

I've deactivated Norton internet security then restarted the sling player and the error was gone! Don't ask me what happened (I haven't changed anything!) because I really don't know. I hope it will work for you too. Good luck!

Slinging from Romania and watching in Canada

Generic Member Avatar
Member
February 25, 2008 8:42 AM

Norton Anti Virus was also the culprit in my problem.  After uninstalling and reinstalling Slingplayer, with no luck in getting rid of the error, I uninstalled/reinstalled Norton AV and that worked.

View unverified member's comment - posted by guille

Generic Member Avatar
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  • member since: 03/26/2008
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March 26, 2008 11:47 PM

I got the same error message.  Check to see if you are connected to the wirerless network your slingbox was originally configured to.  I get multiple wireless networks isn my area.  I reconnected to the network in my home (rather than the others that are crossing within my home, i have no idea where they're from) That corrected the problem for me.

DaveShirl Avatar
Member
May 30, 2008 7:43 AM

I just had exactly the same problem when I added my sling player to another PC - as with the others above, removal of Norton did the trick and the connection worked straight away.

NAG Avatar
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  • member since: 08/23/2006
  • rank: 9261 of 27627
  • 4 comments
June 7, 2008 1:26 AM

THANK YOU SO MUCH! I had the same problem but as soon as I deactivated the stupid Norton Virus (which I've tried to get off my p.c. but without success) the slingbox worked and I'm watching my local t.v. station (from Texas) here in Switzerland!

Wallcrawler Avatar
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  • member since: 06/26/2006
  • rank: 865 of 27627
  • 5 comments
June 10, 2008 7:40 AM

Thanks guys....disabled my Checkpoint VPN security policy (used for connecting to my company's network) and voila! Remote viewing again.. :D

Discussion:    Add a Comment | Back to Top | Comments 1-9 of 9 | Latest Comment

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