I am not able to make the replacement Slingbox Tuner that I received from SlingMedia in December 2007 to work. It failed once during the Setup wizard process. I powercycled the unit at was able to complete the setup. It failed again minutes latter and was never recovered. Only the power LED is lit constantly. All other lights are off. The did not even blink when the unit is powered on.

I went through 3 sessions with SlingMedia suupport. Checked everything in router and LAN. Tried 3 different routers. Now when they finally admited that this unit is deffective, they say the serial number printed on the box is not valid and they refused to take further action to help.

Has anyone in this community had any experience with this unit? and with SlingMedia support system? How can I get the box to work? Or do I have a brick now?

Thanks,