February 24, 2008 5:58 AM
Sorry for the confusion, since HD was mentioned, I thought we were talking about a Solo or Pro with HD Connect,
Since you have an A/V, you should be using either a composite or an s video,
You shouldn't be having issues with HDCP / HDMI / output resolutions (480, 720, 1080), since you're using the composite or s video out from your TiVo,
I'd reset the A/V, maybe try to change the s video cable (or composite, but in rare cases the cables are defective), and rerun setup from scratch (maybe even reinstalling Slingplayer software), making sure cables are well plugged in (including ethernet), etc,
It's weird you're not getting an image with composite or s video (view that they are not HD, and shouldn't get the component / hdmi HDCP eventual aspect), and maybe try another STB (just to make sure it's not the TiVo) if you have another one
What they told you at support, " he told me that I need to connect my Tivo to my TV with component cables not HDMI cables" might be right in some cases, in the sense they want you to 'pass through' your Sling box with those cables, which you are not, since you have an A/V (you still can pass through the composite or s video on your A/V, which you don't need, as far as I understood you are connecting to your TV with HDMI)
" I'll probably keep my HD DTivo since I have a lifetime subscription. ", you should be able to pass your subscription to a new STB/Tivo, according to them
Hope you'll be able to solve! take care