February 13, 2008 11:36 AM

The Solo issue has been brought up before.  If you register from the wizard it selects NA.  I'm sure they can tell by the finder ID which model it is. 

If you hit the "Contact Us" link at the bottom of the account page it gives you choices for chat, email, or phone.

Slinging Tivo Series 2, Tivo HD, and TW cable from a Pro. Slinging Tivo HD from a Solo, Slinging Humax DRT800, and TW cable from a Classic to Sprint Mogul, AT&T SX66, N62, 8525, and Dell Inspiron 8600 with Sprint EVDO over Windstream DSL.