May 6, 2008 4:58 PM

Matt Whitlock said: Given the setup diagrams from the user guide for the surfboard, it does it's own DCHP. When tied with the router, it sounds like you're double NAT'd. You'll need to dig around in the setup screens for the Surfboard (usually these things have a web interface, but I haven't used it so hopefully someone else can chime in) and look to see if you can disable the DHCP router in the surfboard. If at the very least, put your Linksys router in the DMZ on the surfboard, and you should be able to view remotely if the Linksys port forwarding has been set up properly.

Or you can disable the router functions of your Linksys and just use it as a switch, but probably best if you do it the other way around.

Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.

May 7, 2008 9:10 AM

hi. look i have the same problem, sling support told me i had a private ip addres. and my ports were closed, they asked me to contact my service provider and ask them to give me a public ip and open the ports, they told me their routers are always opened, and my router is mine. after many attempts what i did was to reset the router to the fatory default(open your router's page and go to administration- reset) and then run the remote view and this time it worked, now i tried to make it work at my work place yesterday but still no luck. i'll post my results tonight.but that did the trick to get remote viewing set up work, just reset your router to factory settings.