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May 26, 2008 02:30 PM

Categories: Symbian

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SANJAY

Member
Joined: 05/21/2008

All

I have a NOKIA N73 and run my Slingbox through the internet using a Thomson tg585 v7 router.  Although the Singbox is correctly connected via the router to my PC, I cannot watch it on my N73.  I keep getting a message "Incorrect Slingbox Password.  Please try again" and therefore cannot connect.

I have spoken to the Sling helpdesk and they established that my phone is not the issue as it connects to the helpdesk slingbox meaning I can watch programmes they are watching on their slingbox on my Nokia N73. 

My singbox is set up correctly for remote viewing - they have tested this.

I have the latest software on my phone.  Additionally they disabled my anti-virus software in their testing if that helps to ensure it was not the problem.

I would very much appreciate any help.  I am not a technology person so do not know the ins and outs but am willing to follow instructions! 

I have been trying the 30 day free registration software but am down to the last 6 days as have been trying to go through the helpdesk to no avail.  It has apparently been escalalted" but I have had no feedback since it was "escalated" despite them assuring me I would get some within two buisness days.  I have rung them several times now and am getting nowhere.

 Any help much appreciated.

Thanks

Sanjay   

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

May 26, 2008 5:40 PM

Is your password very complicated? I assume you're reentered it in the player? You might try making is something very simple. I'm not sure if there's a limitation or if you can just make it 1 letter or something..

Slinging Tivo Series 2, Tivo HD, and TW cable from a Pro. Slinging Tivo HD from a Solo, Slinging Humax DRT800, and TW cable from a Classic to Sprint Mogul, AT&T SX66, N62, 8525, and Dell Inspiron 8600 with Sprint EVDO over Windstream DSL.

May 27, 2008 3:31 PM

Yes,I have entered it and changed it again using a number and letter combination. I have also used both the Finder ID and Slingbox ID but having no joy.

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

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