Remote Viewing Help Needed. Linksys WRT54G Charter

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June 13, 2008 05:43 PM

Categories: Networking & Connectivity

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BDUB

Member
Joined: 06/13/2008

Hi All,

I am having a lot of difficulty setting up remote viewing. Everything is set up correctly, which has been confirmed with Slingbox tech support. I can view my programming internally within my network, but get an error when trying to access it externally.

Tech support told me "

Your network is now configured, but the port needs to be open by your Internet Service Provider as well. In this case, what I suggest you is to contact your Internet Provider and ask them to open the port 5001 for protocols TCP and UDP on your network

I have tried to call Charter whio deferred me to Linksys, who said that my router is out of warranty and would cost $30+ to help. Can anyone PLEASE HELP??? I am leaving for the UK tomorrow for a year and would really like to get this set up before I go.

Current equipment: Slingbox Pro, Linksys WRT54G router, Charter modem, Linksys WGA600N bridge.

Thanks,

Brian