Hi everyone

I have the Slingbox Pro for more than a year now and everything was working fine. i have Acer laptop running Vista home premium and desktop running Vista home premium as well with Norton Internet security 2008. i used to have D-Link DIR 625 wireless router and speed stream 4200 Siemens DSL modem from Bell Sympatico. setup was easy and i was able to run the remote setup and i tested it many time from outside my network.

I am not sure when excatly or why but i can't run the remote viewing setup, i always get the message ""the Slingbox cannot be reached from the internet"". I sould mention that i updated the slingbox software to latest, my laptop always uptodate with Vista updates, and i installed Norton 360 v. 2.0

In my efforts to find out what is wrong and try to fix it: I rested my router to factory defult (2times) and nothing changed. I reseted the Slingbox itself, but no good. I uninstalled sling box software and reinstall it, nothing changed. i completely uninstalled Norton 360 and teyied again but it didn't work either. i reseted the modem and contacted the ISP and they said that my modem is standrad modem and doesn't have any software in it that can be customized. i followed every instruction on Port Forwarding and still no good. i contacted Slingbox support and the tech was able to to remotely control my laptop and checked all sittings but nothing helpped.

Today I bought  anew router D-Link Extreem N DIR 655, it works great and nice stream speeds but on my network only, i still can't connect remotely or even complete the remote viewing setup. if it is not the ISP nor the router nor the software it has to be Vista somehow, is it Vista SP!?? I am going nuts here trying everything i know but no good. I must say that i have two friends just recently bought the Slingbox pro and asked me for help and i was able to setup everything for them, even the remote viewing and all works great for them, so why it doesn't for me. one of them is using semillar D-Link 655  ..... any help is greately appreciated