About a month ago while remote viewing my slingbox, the remote control was suddenly disabled. I tried reseting, rebooting and upgrading the firmware on my SlingBox AV, but nothing fixed the issue.
Then I upgraded to the new SlingPlayer Beta and my problem was solved...for about a week. Now whenever I reset my SlingBox and re-run the setup wizard I get the following error message when I set my Country as USA:
"This SlingBox was not originally designed to to be used in USA. Click fix to changed the location or Contrinue to proceed anyway"
If I click fix and try another country, I get the same message for all available countries. If I continue, the setup succeeds, by my original problem (disabled remote in the SlingPlayer) persists.
Please help! College football season is in full swing and I'm dying with no SB at my tailgates!
Sling Media
Worcester, MA, United StatesI'm just seeing this now - but hopefully you've long since contacted support. The only fix I know of for this is an RMA.
-MegaZone, Sling Media Beta Manager
Slingbox Pro, HD Connect, TiVo Series3, TiVo Pioneer DVR-810H, SPM Treo 680, SP WinXP
(I also run GizmoLovers.com)
Yes, I have contacted support and they have indicated it's likely a defunct box. I need to call them back while at home (on my LAN) so we can confirm this and hopefully go through the RMA process.
On a related note, the technical support was actually very knowledgeable and helpful. It may have helped that I already had posted my issue to the community.
Thanks for the reply. I'll add to this thread when I get to some sort of resolution.
I'm not sure if anyone is checking this thread, but I'll follow up just in case.
I just got off the phone with SlingBox support and they are processing an RMA for me. This will likely get me back and running.
On a related note, I am fairly certain that my Slinbox is out of warranty (by a couple of months), so don't let this deter you from seeking support if you are experiencing a similar issue.
Sling Media
Worcester, MA, United StatesGlad they're taking care of you.
-MegaZone, Sling Media Beta Manager
Slingbox Pro, HD Connect, TiVo Series3, TiVo Pioneer DVR-810H, SPM Treo 680, SP WinXP
(I also run GizmoLovers.com)
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