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September 16, 2008 11:20 PM

Categories: Mac

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KYslingsJapan

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Joined: 10/25/2006

I bought the Slingbox classic way back in the day when it first came out and wasn't able to be used with the Mac. While I understand that the Pro-HD will be the new thing and of course will work with a mac, it WILL NOT be able to sling an HD picture to anything other than a PC. When do you all think that we will see software for the MAC that will let us use the Pro-HD to its full potential? I remember it seemed like it took forever to get the software for the Mac several years ago!

Without being able to see an HD picture on the Mac, is there any reason to purchase  and Pro-HD until the Mac software comes out?

 I'd love to be able to get an HD asap, as well as software to make it work with the ipod touch and iphone!! 

Give us a Beta version at least Sling!!!!!

Discussion:    Add a Comment | Comments 1-20 of 36 | Latest Comment | 1 2 Next »

September 20, 2008 11:14 AM

what is going on the mac use to be the the computer for multimedia it seems everything to do with pvr is being made for the pc. So will installing vista on the mac solve the problem of streaming hd to the mac with the new hd pro

September 21, 2008 6:30 PM

ok another question for you guys,if you run vmware fusion with xp or vista on a mac running the new pro hd do you think that will work

September 22, 2008 8:21 AM

English please.

September 22, 2008 9:22 AM

ya thats real nice a comment like that should not be allowed

September 22, 2008 10:02 AM

My understanding is that the Mac development at Sling is somewhat behind the PC development. Unfortunately, it has to do with resources and market share issues. Those Sling customers who use Macs are a small minority of the total user base. I'm a Mac user as well and am frustrated by this but sadly, that's life. The customers that comprise the biggest market share are going to get the newest features first. Sling's not a huge company and the resources are limited. Given all the programs that are coming out, they have had their hands full: SlingPlayer 2.0, ProHD, Catcher, Clip and Sling (at some point we hope), Blackberry, iPhone (we hope) and more. So I hope that Mac development starts catching up soon. It is very sad that it's so far behind.

As far as running in a virtualized environment, I think that may work as that's how I first ran with my Classic way back when. However, be aware that the ProHD looks to be pretty processor intensive based on the published specs at Sling. The virtual CPUs may not have enough horse power to be able to stream well. I think the specs are 3 GHz for a single CPU. I don't know of any of the virtual environment programs that can utilize more than a single CPU at this time even on a dual core or higher machine. We'll have to see how it all shakes out.

And then, we hurry up and wait for a ProHD Mac client....

Slinging with a SlingCatcher, a ProHD, a Pro, a Solo, an AV, and a Slingbox Classic. 3 Replay TV units, a Roku Photobridge and a Roku M2000 Soundbridge, an AppleTV, a Vudu, and digital cable. www.na9d.net

September 22, 2008 10:43 AM

A follow-up comment on this:

If you run BootCamp then you should be able to experience all the joys of the ProHD on your Mac. Since you will be booting into Windows, it's just like running on a regular Windows machine. Unfortunately, you won't get to use the cooler and way better Mac OS and applications while Slinging but hey, sometimes it's more important to watch in HD! :-)

Slinging with a SlingCatcher, a ProHD, a Pro, a Solo, an AV, and a Slingbox Classic. 3 Replay TV units, a Roku Photobridge and a Roku M2000 Soundbridge, an AppleTV, a Vudu, and digital cable. www.na9d.net

September 26, 2008 3:22 AM

I have tried Slingplayer 2.0 via the latest version of VMWare Fusion (and a Classic, so I cannot speak to HD). It works, but it does have its drawbacks.

- NAT will not work with Slingplayer 2.0. You must set the network connection to Bridged via Fusion setup, else it will never find the Slingbox, be it on the local LAN or over the internet. From what I have read on here, this problem is not present on Parallels.

- Video does not look as clean as the native Mac Slingplayer. Certain advanced video options are automatically disabled.

- The 60 minute buffer does seem to cause a bit of a lag. This is even with a Core 2 Duo Macbook Pro and 4 GB of Ram. Disabling the buffer does seem to help (a bit).

Hope this sheds a little bit of light.

September 26, 2008 7:30 AM

In regards to SP2 under virtualization:

1.) SlingPlayer of any sort will not work with any form of NAT. Well, it will but the Slingboxes will appear to be remote connections and not local. The broadcast packets do not traverse the NAT. This is not a VMWare, Parallels or similar problem.

2.) A lot of the video work for best video in SP2 depends on VRM or Video Render Mode. This is part of DirectX and the virtual machines do not support it. The Virtual Machines still use the legacy "GDI" mode to render video. This is even more true for the ProHD.

The ProHD will work on the Mac and stream HD video but not real well. On my MacPro with 4 Xeon Cores at 2.66 GHz, I still max out the virtual CPU when doing full screen HD. I can do it fine at smaller window sizes.

So sadly, Mac support is just going to be a ways off...

Slinging with a SlingCatcher, a ProHD, a Pro, a Solo, an AV, and a Slingbox Classic. 3 Replay TV units, a Roku Photobridge and a Roku M2000 Soundbridge, an AppleTV, a Vudu, and digital cable. www.na9d.net

September 28, 2008 11:52 PM

We will wait! What else can we do?! I guess we can be thankful for what we got!

September 29, 2008 12:09 AM

when you guys are talking about NAT what do you mean

September 30, 2008 12:05 PM

I will have to dissent with the coddling taking place in this thread and say that this is not acceptable.

Apple's market share isn't my problem, nor is Sling's percentage of Mac customers my problem. We have no idea what their numbers are, and quite frankly, I don't care. They are selling a product with a Mac-compatible logo on the box, and they tout this fact heavily on their website and in their sales materials.

I just set mine up... and I'm not able to view HD streams (OK, they said I wouldn't be able to yet, I can live with that for now), but precious little works otherwise. I've managed to get the analogue tuner to work and that's about it. I've set up a composite connection to my cable box... but the sling player doesn't work with it. It comes up with audio and video, but no remote... so it seems the IR remote feature doesn't work with the Mac player either. It considers the composite connection

September 30, 2008 12:07 PM

"unconfigured". So I'm not even able to control my cable box through the sling player for Mac.

I paid my $300 for this device just like the Windows users did, I want a working player, and, I'm sorry, but I want it now. Sling said it was Mac compatible, and it barely works. Don't say your product is Mac compatible if it really isn't. I guess technically I can watch an analogue stream of a subset of my channels.... no premium channels, of course.

Oh, and on top of the awful Mac player, the installation manual included in the box was in French.

And don't give me the Parallels / VMWare crap... I wouldn't have purchased this product if I could only use it in a virtual machine.

So, where is the Mac player... when will we have one?

September 30, 2008 3:54 PM

Richard York said: "unconfigured". So I'm not even able to control my cable box through the sling player for Mac. I paid my $300 for this device just like the Windows users did, I want a working player, and, I'm sorry, but I want it now. Sling said it was Mac compatible, and it barely works. Don't say your product is Mac compatible if it really isn't. I guess technically I can watch an analogue stream of a subset of my channels.... no premium channels, of course. Oh, and on top of the awful Mac player, the installation manual included in the box was in French. And don't give me the Parallels / VMWare crap... I wouldn't have purchased this product if I could only use it in a virtual machine. So, where is the Mac player... when will we have one?
I agree completely with Richard.  I paid the same amount for the HD box as windows people for a machine that said it was mac compatible, yet on no where on the box did it say only SD straming will work on the mac.  That leaves a very bad taste in my mouth.  I think it's time to start hitting the mac sites so everyone knows about this before anyone buys one. 

September 30, 2008 5:04 PM

I knew this was going to happen.Its just not fair to mac owners,its this movement towards the pc now for all the multimedia stuff when the mac is so much of a better multimedia computer.There has to be some money involvement towards the pc market.

September 30, 2008 5:18 PM

I agree completely with Richard.  I paid the same amount for the HD box as windows people for a machine that said it was mac compatible, yet on no where on the box did it say only SD straming will work on the mac.  That leaves a very bad taste in my mouth.  I think it's time to start hitting the mac sites so everyone knows about this before anyone buys one. 

Not that I want to start a war here, but (on my box anyway) it specifically states that high-definiton streaming is not yet available for the Mac... in 2 places:

---------------------------------------

On box, bottom:

Minimum Mac Requirements

   - FOR STANDARD DEFINITION

           - [yada yada] 

   - FOR HIGH DEFINITION

           - Streaming in HD-resolutions on the Macintosh is not yet available. For up to date information, please check support.slingmedia.com

On box, left side:

 Coming Soon

 - Streaming HDTV inside the home to a SlingCatcher (sold seperately)

 - Streaming HDTV to a Mac

For up to date information, please check support.slingmedia.com

--------------------------------

I'm not saying Sling shouldn't hurry up to pacify the undeniably smaller (yet very vocal) Mac crowd. All Slingers deserve the best experience on all popular platforms (yes, I'm still pulling for ya my Linux friends). What I am saying is that you should check the facts before you spread hatred and discontent. My box says coming soon; what does yours say? If it's different than mine, post pictures please.

My box:

http://www.slingcommunity.com/gallery/30343/Gallery-Slingbox-PRO-HD-Hands-On-...

I didn't take a photo of the bottom, but could if need be.

Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.

September 30, 2008 5:38 PM updated: September 30, 2008 5:45 PM

pastafazoule said: I knew this was going to happen.Its just not fair to mac owners,its this movement towards the pc now for all the multimedia stuff when the mac is so much of a better multimedia computer.There has to be some money involvement towards the pc market.

Oh my goodness. What is with the bloody-murder screaming?

The PRO-HD has been out 5 days; an official version of SP 2.0 about 7. Yes, it's a shame Sling wasn't able to get a version of SP 2.0 for Mac baked enough in time for the PRO-HD launch. 

But serioulsy, there's no movement or conspiracy to alienate the Mac crowd; no Sling developers pointing and laughing at Mac owners while they sit in the sauna smoking cigars with Gates and Ballmer. You first develop for your largest user base and potential customer base, and though it pains Mac users to hear (though this shouldn't be anything new to them), it's NOT them.

Sling absolutely wants to offer HD streaming to Mac users. But put yourself in their shoes. Do you:

a. Make 80% (or more) of your customers happy first, and get the chance to market your new product to 80% (or more) of potential new customers.

or 

b. Make 20% (or less) of your customers happy first, and get the chance to market your new product to 20% or less of potential new customers.

Well, which would you do?

I'm NOT saying the 20% is unimportant, but when you're forced to prioritize due to resource constraints, the smart businessman goes for majority first, then minority. It may suck, but that's business.

Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.

September 30, 2008 5:49 PM updated: September 30, 2008 5:51 PM

Well matt i understand but when you dish out 300.00 dollars there is no 80% verus 20%,its not like this thing was in the works for a few days its been on the drawing board for over a year.As i said its not fair for mac owners to leave this thing out, there was plenty of time to get this right.

September 30, 2008 5:58 PM

I can live without HD support for a little while, there are disclaimers stating that its "coming soon". I mentioned that in my post... what's really got me peeved is the fact that NOTHING else works! Save the analogue tuner. It won't configure an IR remote, which means the star feature of the device is completely useless to me.

The arguments for or against satisfying your Windows customers first, because there are more of them don't matter to me! There is a Mac logo on the !@#%!#$ box! Don't tell me your product is Mac compatible, then sell me a product that isn't Mac compatible. Because, if you do, I won't give you my business in the future, and I might report you to Apple (who surely has some guidelines for using that logo) and the BBB.

There is an argument to be made about selling us short on the HD feature too, despite the disclaimers, as it really isn't all that obvious it doesn't do HD on the Mac until you dig into the specs.

There are certainly plenty of companies that CAN manage to simultaneously release multi-OS software. Hire some friggin Mac engineers... the fact remains I'm a customer, and I don't care about Sling's internal development process, the who's the what's or the why's. I already paid my $300, and I want a product that works. Novice Mac customers would just see that the thing doesn't work and return it to the store, game over... give me my $300 back.

I'm more patient, but don't jack me around...

September 30, 2008 11:15 PM

To Richard York:

My comments weren't directed at you. You're obviously having problems with the PRO-HD and the current version of the SlingPlayer software. I agree with you; it should at least work in SD per what the box says. I haven't seen anyone else complain about the PRO-HD and the current mac software, but then again, they just started shipping recently. I'm totally on your side if it doesn't work and will raise the pitchforks with you.

I also agree with you that many companies CAN manage to release multi-OS software at the same time. Many companies also forget that Macs exist and just don't bother. I'm not sure which is worse, but if Sling decided to only code for Windows and mobile clients, they'd sure get a lot less grief.

I do know they have Mac engineers; maybe they fell behind schedule... maybe they ran into problems and need a few more weeks? Does Sling delay the release of a new product that 80%+ of their customers can enjoy? Or, do they warn Mac folks on the box that it's not quite ready for them, but will be in the future? To me, it's on the buyer to understand what they're buying BEFORE they plop down $300 bucks. Again, it should work in SD like the box says, but many others here are whining about HD, when it clearly states it's not happening until some point in the future... and I do hope that future is much sooner than later.

What I absolutely can't stand are comments like "no where on the box did it say only SD streaming will work on the mac" when in fact the box specifically said there will be only SD streaming on the mac until some point in the future.

I also can't stand the total Mac fanboys who always seem to elude to some major conspiracy between company X and Microsoft.

To pastafazoule,

Well matt i understand but when you dish out 300.00 dollars there is no 80% verus 20%...

You bought it knowing it didn't support HD on Mac until some point in the future. If that was going to upset you, then why did you buy it now? Why not wait until it works the way you want?

Mind Over Matt'er - Technology musings, opinion, and more straight from TechLore's head geek.

October 1, 2008 12:02 AM

I understand that the average new slinger doesn't come on here and check the boards before they buy a box....But we have been talking about the new Pro-HD not being mac compatible for a while now. It does say plainly on the website at least that new player and box don't work in HD on the mac now....

That being said, this is the same thing that happened in 2005. Slingbox classic came out and said it was "Mac Compatible" and had the logo on the box--only to not be mac compatible at first and have many of us very mad. I believe that sling even made the retailers cover up the Mac logo with stickers at first? Do I remember correctly?

I wish the new software was out, and if Richard can't get a picture in regular SD, that is something to raise a fuss about---but this isn't anything new to the old mac slingers. My player has never worked 100% of the time on a mac, and now I am having all kinds of problems....but the only to do is wait. Sling will get a mac player out for the new pro-HD, it will have bugs, we will pitch a fit again, new firmware will come out, more bugs..... You get the point.

Sling makes a great product and $300 isn't much if you consider what you are getting. I hope all of us realize that we are on the same team, consumers that is, and we all want a mac player that works. When it arrives, it will have arrived.

There's your zen for the day.

Discussion:    Add a Comment | Back to Top | Comments 1-20 of 36 | Latest Comment | 1 2 Next »

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