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December 18, 2008 04:40 PM

Categories: SOLO

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weesteev

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Joined: 12/18/2008

Worth reading if your thinking about getting a SlingBox Solo for your Virgin Media V+ box at home! 

Hey guys

Just want to share my recent experience with the V+ box from Virgin and setting up the Slingbox Solo. I initially tried to hook up the box with the enclosed Composite cable kit but could only achieve audio throughput but no video. I made sure all the correct forwarding details were setup in the router and software was configured correctly to the correct STB.

Initially the box was connected through a Zyxel homeplug kit (PLA401) as the box is in a different room from the router, thinking the issue was homeplug (as the bitrate was as low as 300Kbps with no video), i moved the V+ and slingbox beside the router and direct connected (Dlink 655 router), only to have the same problem again.

After much humming and hawing, I spoke with tech support at sling media, nice chap talked me through the basic setup and reccomended that the issue would be with the V+ outputting a video signal, seing how strict the box is with HDCP content. Yes the box was correctly set to composite output and would happily display the image on the TV screen, just not over my network connection.

I changed over the video output to Component after picking up 2 cable kits from Currys (£13 per 1.5m cable) and setup the V+ to Y-Pb-Pr outputwith Component passthrough on the slingbox.... and bingo, sound and picture!

After setting up the Slingplayer software and slingplayer mobile, all is working very well with full control over the V+ service including recorded content and on demand services both with slingplayer and the mobile software. V+ remote is fully functional in Sling Player v2.0, one reccomendation I have is if you are a cable broadband customer as well then get yourself 20Mb, the increased upload speed will make a huge difference to your mobile access viewing! Or get 50Mb if your lucky enough to be in a new launch franchise area!

Highly reccomended for Virgin Media customers, just make sure you pick up some Component audio and video cables!

The picture above shows the V+ main menu running in Sling Player 2.0, notice the horizontal breaks in picture, this only appears when menu's are up on screen.

Above is the on screen programming guide, ironically the one time I take a screen shot there is no picture problems! Even the weather man is shocked...

**Update on 17/05/09**

I hadnt used the slingbox for around 8 weeks due to house renovations, when I reconnected again I was delighted to finally see a v2 software update for UK sling player. After installation and reconnecting to my slingbox again, heres a quick breakdown of performance since then...

If you move the slingplayer window to the edge of your viewable screen in Vista, the player will adjust the position of the remote control automatically, nice touch!

The picture problems are still there, lines through the picture in all modes (even basic) gives a poor quality picture. Recently I have changed to the 50Mb cable broadband service from Virgin Media and still get the same issues (1.5Mb upload) so it canno tbe the internet connection thats at fault.

The software will still often lose sync to the box, sound is perfect but the video stream will freeze and the bitrate will drop to around 200Kbps from its original 6000Kbps, cant believe that issue still exists! Restarting the software resolves the issue. This issue does not happen when streaming to a mobile device via wifi so must be the slingplayer software. I have experienced this issue in Vista 32 and 64 editions.

A new problem has arisen since I last used the software, jerky images! Very irritating! now this doesnt happen all the time, and when it does happen a simple restart of the software or pressing standby on the remote resolves it (mostly), but overall the performance has not improved in the update since I last setup the V+ box with. For fairness, I have tried the setup with a Sky HD box as well and get the same performance issues so we can rule out equipment/providers as the issue.

Hope this update is useful in helping make a decision about the slingbox Solo, hopefully Sling will identify and resolve these issues soon.

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

Discussion:    Add a Comment | Comments 1-20 of 42 | Latest Comment | 1 2 3 Next »

December 18, 2008 7:18 PM

nice info weesteev - glad you got it all working. I'm sat here scratching my head about how Sling can say that the Slinbox is compatible with the V+ box.

I can't for the life of me get the on-screen menus to display when viewing via the player - have you managed this? when you say "All is working very well with full control over the V+ service including recorded content and on demand services ", it sounds as though you've managed this?

Is your V+ connected to the Slingbox with component and also to your TV with HDMI or by other means? Also, what resolution is your V+ set to for the menus to show-up?

I've been reading elsewhere that when you're outputting in Hi-Def from some cable boxes, the on-screen menus aren't actually sent via component out on certain models, all you get is the TV picture itself (like me). V+ seems to be one of them.

Any help would be appreciated. Thanks.

December 19, 2008 2:57 AM updated: December 19, 2008 3:03 AM

Hi Waldopepper The box is currently connected by Component audio and video cables (1 from the V+ to the slingbox, 1 from the slingbox to the TV) and HDMI (from the V+ to the TV). When I'm at home the box will be set to HDMI (720 wide) for the better picture and sound quality, and HD content, and when im away the box will be set to HiDef Componenet (720 wide) so I can access it on the move.

I have added another few screen shots above to show the menu's working as well, crucially im using Slingplayer 2.0 and its set to Virgin/V+ in the audio/video settings. The remote control has full functionality... even for On Demand which is cool! I do notice picture problems when the menu's are on scree,. even in 1080 mode (the new screenshots above show the lines across the screen (only when menu's are visible) but the menu's are still fully functional.

Hope this helps!

P.S. It might also be worth noting that I can access the menu's on Sling Player Mobile as well, albeit a bit slower than the standard Sling Player Software.

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

December 19, 2008 8:55 AM

Thanks for the info - I see where you're going now.

I've recreated your setup and I can now see the picture through component HiDef leads when I switch the picture to component but I still can't see any menus. Because I can't see any info / confirmation 'OK' to switch settings box, it just reverts back to the normal HDMI setting.

Am I missing anything here?

December 19, 2008 9:28 AM updated: December 19, 2008 9:29 AM

Hey again

Theres 2 ways to change the settings on your box, firstly you can goto...

Home >> 8 >> 4

Then change the video output to Hidef Componenent and 720 wide DONT HIT OK YET, change your TV function to the component YPrPb input (you wont get an image yet) then hit OK and it will switch to the componenet output on your V+. You should see a message pop up to press TEXT on your V+ remote to save the settings.

Another method is to press reset on the front of the box then press and hold PLAY and STOP on the front of the box until the word "boot" appears on the front panel, release the buttons and after a few seconds the word OUTPT will appear, press FF to select between HDMI, SD and YPrPb then press ok when your chosen option is on the front panel.

Hope this helps you, shout me if you need anymore info!

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

December 20, 2008 8:41 PM

Thanks again but I just can't seem to get this working!

I've tried setting the resolution from booting but I can get as far as selecting YPrPB but pressing OK or any other button doesn't then carry on the boot sequence with this setting.

Also using the other method (from the onscreen menu) doesn't bring up the menus via component.
I think something is different somehow - maybe there are different versions of V+ box or the Slingbox classic?

Weird thing is that even before I specify that the V+ should output via component instead of HDMI, it is actually already viewable when I switch to that input on the TV - as if it's broadcasting HDMI and component simultaneously. It's definitely the component being picked up - when I pull the yellow lead from the TV the picture disappears. Is yours definitely not there until you switch the V+ from HDMI to component?

December 21, 2008 6:42 AM

If you chose YPrPb using the second method then press "ok", then the box should restart itself, you can confirm its changed by going to the settings menu and checking the output is set to hidef component. If the box isn't holding the settings then it may be a fault with the box, would be worthwhile giving the faults team a wee call to arrange a box swap but that would be the last thing to try. If you don't have to much data on the box then it may be worth trying a format then changing the box output again to rule out software problems on the v+. I can arrange an engineer visit if you need, back in the office on Tuesday so just drop me a line if you need any more help.

Cheers

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

December 21, 2008 7:21 PM

mmm it's not doing anything after selecting YPrPB when I press OK - not rebooting, nothing. The only thing I can do from that point is press the reset button again.

That aside, I'm still perplexed how I can simultaneously have HDMI and component output on my box if you and others have to switch between the two! Maybe part of the problem - not sure.

Thanks for the offer - I don't want to mess with it too much or replace it over Xmas then we're away on holiday for a bit, but I might give it another go in the new Year and possibly get the box swapped.

This is driving me crazy!

December 22, 2008 4:27 AM

The box will happily output on hdmi and component if the box is set to composite output. Since the first week of december the V+ box can now pass an SD signal over hdmi to allow your tv to do the upscaling instead of the box. If you set the box to hdmi then it shouldn't output on any other connection due to hdcp protection for hd content. If the box isn't changing output then its definately time for an engineer/box swap.

Have a great christmas and holiday, as I said before just shout me if you need any more help!

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

December 27, 2008 7:54 AM

Hi quick question for Waldopepper, sorry if this sounds like teaching grandmother to suck eggs but do you understand the difference between component leads and composite leads? As they are quite different, you mentioned pulling the yellow cable from your TV this sounds like a composite lead as the phono connector is yellow as standard and there will also be two connectors to carry stereo left and right audio (marked red and white). On top of that when the HDMI output is active the second scart (possibly the first also as I have'nt checked) output is enabled (to allow recording to a DVR/VCR) but no menus are accessible as its purely for backup purposes. This would fit in with what you are seeing.

Component leads have Red (Pr), Green(Y), Blue(Pb) headed connectors.

December 27, 2008 7:03 PM

Ah don't apologise - I think you've pointed out the glaringly obvious - I don't know the difference! Looks like I am using composite leads and not component. I'm just using the leads I got with the Slingbox - a Scart plug goes in the back and has the three coloured leads at the other end (yellow, red and white).

I'll try and pick up a component lead some time soon and give that a go instead - thanks eagle.

View unverified member's comment - posted by techno

December 30, 2008 3:39 PM

Let us know how it go's waldopepper!

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

January 3, 2009 12:01 AM

Huge appreciation for this info weesteev. I've got another thread running on the HD forum without an answer because I was trying to figure out before hand how to connect a V+ to any slingbox and saw how protected the HDMI input was on the V+ box. In that thread someone mentioned that component passthrough was a no go on the solo with the V+ box and that got me scratching my head as I was planning on hooking it up to a HD TV and component was the way to go using the bypass if I couldn't do direct HDMI. Sounds like it's possible based on your info as I plan on slinging from the U.K to the U.S using a UK Solo with a V+ box and needed as much input as possible before doing it.

You sir have my thanks. 

January 3, 2009 1:17 AM

No problem at all LTM, if you need any assistance setting up then just drop me a message but you will probably get it going with no problems!

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

January 3, 2009 2:01 AM

I appreciate that. I now know who to ask if I do need any help since you've been there and done that.

Regards
Lee

March 6, 2009 9:05 PM

Hi again westeev, incredibly, I've only just got around to receiving the component leads I ordered two months ago from Expansys! I'm not sure what other kit I need from Currys - presumably one that converts the 3 plug component into the one input that goes into the Slingbox? Can you post a link to this cable from the Currys website?

ta

March 7, 2009 2:20 PM

Hey again waldopepper!

The componenet leads you have are video leads (blue, green, red) and will connect from the component output from your V+ and then into your slingbox solo, thena second set of component cables from your slingbox to your TV. Bear in mind you will also need a set of component audio leads (red,white) for your sound as well so 4 sets of cable in total.

Once this is all in place then you can setup your slingbox with the slingplayer software to output on component.

Give me a shout if you need any help with this.

Cheers

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

March 10, 2009 6:09 PM

Hi again, I think I'm still missing a set of leads then. All I really want to do is the first part - output from V+ box into the Slingbox.

The lead I have bought has the blue,green,red plugged into the back of the V+ box and three plugs waiting to go somewhere on the other end. But there's only 1 plug input into the Slingbox for video (well 2 - one normal jack and one s-video?).

So am I missing a set of leads that has the three component plugs on one end and one single plug on the other (that goes into the Slingbox)?

PS you have described three sets of leads but mentioned that four are needed for your solution - is that right?

thanks

March 11, 2009 3:32 AM

There will be 2 component video leads and 2 component audio, that will allow your v+ to connext to the slingbox then your slingbow to the tv. You are describing your slingbox like it isn't the HD solo bersion, can you confirm what model of slingbox you have?

Any comments or statements are not a reflection of my employer and are entirely based on personal opinion.

March 11, 2009 8:15 AM

Arrrrrrrg I thought Solo was the first Slingbox but clearly not! Yes I have the Lite. Please feel free to ignore my stupidity in all of the above thread!

Discussion:    Add a Comment | Back to Top | Comments 1-20 of 42 | Latest Comment | 1 2 3 Next »

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