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July 1, 2009 10:08 PM

Categories: PRO

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hberg

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Joined: 07/01/2009

hallo! 

I have just bought the slingbox pro and I cant get it to work on internet with the gigabyte router I have. I am using the cable tv tuner as source, but when i do the last step in the setup of the box it fails on the internet viewing setup. I tried to enable port 5001 in the router but it will not let anything through.

Thanks

hberg

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

July 1, 2009 10:53 PM

Well, can you do a few things here?

1.) Can you tell us the brand of the rotuer?

2.) What sort of internet service do you have?

3.) Does the WAN IP of your router begin with 10.x, 192.x, 169.x, 127.x or 172.x? If so, then your modem is also a router and we have what is called a "double NAT" situation. It's fixable.

Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter

July 2, 2009 11:37 AM

Hallo!

The Wireless router is a Gigabyte GN-BR01G.I could not find it in the list in the program.

It is a cable modem,with 5 Mbyte subscription

and the ip start with 192 on the router. I am not 100 % shure since I am not there now.But it was for shure 192 or 169. I had no problem to set up the slingbox, but when it came to the internet config it failed on automatic setup. I tried manual but the same.

thanks

hberg

July 3, 2009 7:13 PM

hallo!

The ip address of the router is 192.168.1.254 so I guess the dobble nat problem is causing it.So that mean I have to get another router to solve the problem.

thanks

hberg

July 3, 2009 8:10 PM

No, you can do one of three things:

1.) Put the cable modem in "bridge mode" - your ISP should be able to help with that. Then you set up your router as normal.

2.) Use the cable modem as the router. For wireless access you simply connect one of the LAN ports of the wireless router into a LAN port on the cable modem. You then also need to turn DHCP to OFF on your wireless router. Your wireless router now just becomes a wireless access point (you don't use the router's WAN port in this case). You then configure everything in your ISP's cable modem/router.

3.) Set your wireless router up with a FIXED IP address of 192.168.1.254 on your WAN port. Then go into the config screen of your cable modem router and set the DMZ address to be 192.168.1.254. This way, all traffic will be passed to your wireless router w/o any firewalls.

So one of these three methods should do what you need.

Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter

Discussion:    Add a Comment | Comments 1-4 of 4 | Latest Comment

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