Resetting my Pro does not fix the problem. (I have also removed power for a lengthy time.) I get a flashing network light. The network switch, and all other network hardware works just fine. Because the network doesn't connect I can't access the Pro to check settings or to set it up like it was new... so I have contacted Slingmedia to see what it takes to get it fixed.

I just got a new HD Pro to replace my old first gen unit. Worked great for a few days, and then unable to connect (both LAN and WAN). I can ping, and also telnet to port 5001 and it answers, yet slingplayer cannot connect. I can reboot and it will work for 1-2 days and then no more connections.

2 calls to support yielded advice to remove power strips and surge protectors and I figured OK - makes no sense, but I'll try it. Same problem 48 hrs later. Sling support had zero diagnostic capability for the device, and basically kept hinting that my network (ethernet cable, router etc), or the electric in my house was to blame. I got rather fed up and insisted that there is nothing wrong with my network, and nothing wrong with the power in my house, and that the unit is defective. They told me to call online sales tomorrow and get a replacement.

We'll see how well that goes. 2 or 3 hours of troubleshooting and support calls so far... Completely frustrated...

I believe that there is a service withing the box that is dying or refusing slingplayer connections. To the support guy, it's all hardware. To me, it's a small computer with hardware, an OS and services. This, of course, is just my hunch...

I am in full agreement with you GUS1. There are just too many of us that are having this problem in this time frame for it to be anything else. My Pro won't connect to the network and resetting it, powering down, etc. is to no avail. The network connection has gone dead in the unit and it just flashes red now. Switching to a different network outlet (one that is working with my computer just fine) also didn't get it to come up. I'm dead in the water and apparently my only alternative now is to get them to 'fix' it. My Solo is still in warranty and is not the problem right now. The Pro is just a little older and is out of warranty so no telling what it will take to get it 'repaired' from this nightmare!

Also having the same problem..have for a month or so..

I am going to look at the Power supply thing and give it a try. Still, find it unusual that all the people have their power supply die around the same time the last few weeks!

I solved the problem by resetting the slingbox. I mean I pressed the reset button for 5 secenods and then I havent seen the error 0x92360162 again. Now I am watching it without problem. good luck

I just bought a Slingbox Solo and set it up two days ago so my son could watch local sports at college. It worked for one day and now we're getting the error message. What a piece of sh*t!

Yep, same thing here. I got it working again last night by unplugging it and plugging it in again. This morning it's giving me the same error message. I hope J&R takes returns, because based on what you all are saying about tech support, I don't want to waste the time. This company is so indifferent they let these posts be posted in their forum without moderation or comment. Tells you they're not even looking at the problems people are posting. I think Sling is owned by Dish Network now, which could explain the indifference and refusal to address the problem. Dish is always teetering on bankruptcy.

So I tried their tech support this morning, which according to the woman assisting is in Costa Rica (i.e., farmed out to an international call center). Her English was fine, but she tried what appeared to be the typical scripted approaches one seems to get from the international call centers. It's working for the moment, I believe simply because she had me unplug it and plug it in again, which is what I did to get it working last night. My son says on his computer (he's the internet viewer, I'm hard-wired) it's working but unwatchably slow despite both of us having very high speed cable connections. The tech support woman claims "it's probably your router," which is nonsense since it is a very mainstream high-speed wired and wireless model (DLink) which has consistently worked fine with anything else it's hooked up to.

I spoke via chat to slingbox in the US, They said they could not help ring the english number (closed all weekend) I have tried re-booting it but still nothing. US also said they have had the same problem come up.
Worldwide problems. My cousin in NY has had problems with this item as well.
I shall try the call centre. I emailed help but sling did not even reply!!