November 8, 2009 5:02 AM

mattghali said: By the way, does anyone from Sling ever actually answer questions in this forum? Or do they just hope that we'll either solve each others' problems, or just go away?

They don't answer questions on this forum because it's NOT theirs. This is a community forum that a 3rd entity created (nothing to do with slingmedia) in order for people to help people from their experience(s).

November 8, 2009 11:00 AM

mattghali said: Thanks, I do grasp the concept of a user forum. The total lack of interest from Sling staff is still pretty sad though. TiVo Community, for example, has nothing to do with Tivo, Inc; but that doesn't prevent Tivo staff from frequently participating in threads. I'll draw my own conclusions about Sling and leave you to your denial.

O no, you got me all wrong....

I'm not in denial, it's just that you sounded like you were under the impression that this was a slingmedia owned forum

I am whole heartedly in agreement that their customer service ---well--sucks. It has been this way since Echostar/Dishnetwork bought them out. 

Shameful company ethics......

Things like a 1 yr warranty that they start charging 29.95 per call in incident after the first 3 month...And thats even if their firmware "upgrades" snafu'd your unit..... Geesh.....

November 10, 2009 1:21 PM

I am assuming that this Mac upgrade is as bad as the recent PC upgrade which I had to uninstall as I couldn't get anything to work at all with the new version. (Still looking for a link to a UK version of the previous PC software version - Slingmedia will not provide one.)

If anyone can tell me that the Mac upgrade offers any kind of improvement (i.e. it works at all!!!) then I'd be interested to hear about it.



I am not holding my breath. : -(