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November 3, 2009 05:26 AM

Categories: General Sling Related Discussion

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santamiller

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Joined: 10/17/2009

My Slingbox is hooked up in my daughter's cable service and has worked great for years through three moves. She recently switched to Time Warner digital and although the speed has been slower it has worked well on my receiving end. The problem is at her end. While the SB is hooked up she gets constant "blinks" on her TV and some channels blackout from time to time. When she unhooks the SB her issues go away.

Any thoughts would be appreciated.

Discussion:    Add a Comment | Comments 1-6 of 6 | Latest Comment

Brandon C Avatar
  Lead Moderator
November 3, 2009 6:50 AM updated: November 3, 2009 6:50 AM

Are you using the Slingbox passthrough or a splitter for the coax cables? If using a splitter try using the passthrough.

  • When asking for setup help please include whether you are using a PC or Mac and
  • if you are using the Standalone Slingplayer or the web based setup program.

    • santamiller Avatar
    Member
    November 4, 2009 9:44 PM

    Thanks for your reply. She is using a splitter.

    In searching for the passthrough I'm not finding a lot. I found this cable connect bundle for a SB Pro. Is this what you are talking about? I have found nothing for a Classic. Maybe you can point me in the right direction.

    http://www.buy.com/prod/slingbox-pro-and-sling-hd-connect-cable-bundle-buy-co...

    BTW, I use a Mac. Thanks once again.

    Brandon C Avatar
      Lead Moderator
    November 5, 2009 7:12 AM

    santamiller, Sorry my bad. I forgot the Classic does not use a passthrough setup like other Slingboxes do.
    Disregard that part.
    When using the splitter it will lower you cable signal a bit and that could be causing the problem. You can read about it by Googling "coax splitter signal loss"
    You may want to check as to what kind she is using.

  • When asking for setup help please include whether you are using a PC or Mac and
  • if you are using the Standalone Slingplayer or the web based setup program.

    • santamiller Avatar
    Member
    November 5, 2009 4:19 PM

    I'll get that replaced with the best quality one I can find. Could that also be the reason why after her move my SB speed has dropped from around 600 to low 400s? She is using Time Warner with the fastest speed they have available.

    Brandon C Avatar
      Lead Moderator
    November 5, 2009 6:36 PM

    santamiller, it could be an issue but I would first find out what they (Time Warner) says the upload speed is and then run a speed test at speedtest.net and see if it gives you what they tell you it should.

  • When asking for setup help please include whether you are using a PC or Mac and
  • if you are using the Standalone Slingplayer or the web based setup program.

    • santamiller Avatar
    Member
    November 7, 2009 10:52 AM

    Download speed for TW at the SB location is 9549 and upload is 491.

    She just replaced the splitter and the "blinking" issue continues on her home TV set, as do my slower than normal speeds I got before she switched to TW digital cable. Is it possible that simply by upgrading to a Solo from my Classic that doing so could cure this, or is it likely not that simple?

    Discussion:    Add a Comment | Back to Top | Comments 1-6 of 6 | Latest Comment

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