hit the opt button on the slingcatcher remote twice and select video and then select 640x480 or higher for streaming resolution, and then you will see higher bandwidth.
Components:
TiVO HD XL, Slingbox ProHD running with Verizon FiOS (5MB Upload speed)
SlingCatcher hooked with HDMI cables to 54" plasma 1080p TV.
Computer running SlingPlayer is running Vista, i7 920 Processer, 8MB RAM.
10MB download speed.
The Problem: I am able to stream 3200 kbps on my computer by Manually setting it to 3200 (if I try to increase it, it gets choppy). When I stream on SlingCatcher it goes from 1600-2200 kbps.
Is there any way to ensure I'm getting the most out of my available bandwidth on the SlingCatcher? I'm getting way better streams by setting it manually on the Player, but Catcher is less fun. Any ideas?
Thanks!
Robert
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
I should have mentioned. I have gone into advanced and have it set to "HD". The stream is still as above, but now I've upgraded my internet service to 15MB upload at SlingBox and 15MB Download at SlingCatcher. Frustrating!
Any other ideas?
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
thats weird my slingbox solo is connected to a verizon fios 25/15 connection, and my slingcatcher is connected to a verizon dsl 7/768 connection, and i stream on average 3000kbps, and can stay 4300kbps on high detail hd programming.
and i tried my slingplayer 2.0 on a separate offsite verizon fios 25/15 connection and the highest i was able to get was 4500, I was never able to max out my 15mbit upload, even verizon fios to verizon fios
Did you do any customizing of the SlingBox or SlingCatcher? Or the QOS, or anything else on the routers on either side? I tried giving my SlingCatcher a static IP address, but that was the only suggestion from SlingMedia customer service. No help there.
Anything would be great. It's annoying that I can't even watch HD when I have up to 15MB of possibility.
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
I have D-Link DIR-655 on both sides of the connection, both sides are wired directly to the router by ethernet. QOS Engine and Automatic classification are both enabled in each router.
But your problems sounds difficult to troubleshoot since your pc gets substantially higher bandwidth than your slingcatcher.
The SlingCatcher does not have a manual bandwidth adjustment. Your stream rate will vary depending on what is being streamed, etc. But you can't really control it in either the Slingbox itself or the SlingCatcher.
The best thing you can do is look at your router and settings. Streaming video is a lot different than doing a speed test. Video streaming sucks up a ton of router CPU time as it's constant over a long period of time. Here's some options to think about:
- Use QoS on both sides of the equation - need QoS at the Slingbox upload side and on the SlingCatcher download side. Most new routers have some sort of prioritization that you can do or it may be automatic, etc. But having traffic management is crucial
- Your router if older, just may not have the CPU horsepower to stream video constantly at 3 or 4 Mb/sec. Most consumer grade routers (at least the older ones) aren't designed to necessarily handle high data rate streaming.
That's all I can think of really. You should try running the Slingbox and Catcher on the same LAN segment and see how fast you can get over a 100 Mb/sec LAN. It should top out around 6 Mb/sec or so. If that works good, then you know that you just need to tweak your other network settings in your routers.
Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter
I am talking about remote viewing. I'm in Japan, SlingBox is in Portland Oregon. I know the SlingBox router has QOS. It's the router that Verizon gives out with their FiOS service.
On my side I have a Belkin N router. It is fairly new (1 year old) and I'd assume the CPU would be able to handle the stream. When I use Hulu and the SlingProjector, it's gotten 4000-6000 and looks really good, even on a 54" plasma.
The other issue may be with FiOS. I'm having that worked on as well. If I get a solution I'll let everyone know. Thanks for your help!
BTW-- Is there a place to request that Manual Rate be built into the next SlingCatcher? It seems crazy that you can do it with the Free SlingPlayer, but not the Catcher, which cost money!?
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
So, If I were to test the speed on the LAN, is that telling me that ROUTER's CPU is sufficient? For example, if the LAN give me 6000kbps, is that telling me the router is capable of streaming 6000kbps to a remote location as well (as long as my ISP allows me that bandwidth?)
Am I getting that right?
NA9D said: The SlingCatcher does not have a manual bandwidth adjustment. Your stream rate will vary depending on what is being streamed, etc. But you can't really control it in either the Slingbox itself or the SlingCatcher. The best thing you can do is look at your router and settings. Streaming video is a lot different than doing a speed test. Video streaming sucks up a ton of router CPU time as it's constant over a long period of time. Here's some options to think about: - Use QoS on both sides of the equation - need QoS at the Slingbox upload side and on the SlingCatcher download side. Most new routers have some sort of prioritization that you can do or it may be automatic, etc. But having traffic management is crucial - Your router if older, just may not have the CPU horsepower to stream video constantly at 3 or 4 Mb/sec. Most consumer grade routers (at least the older ones) aren't designed to necessarily handle high data rate streaming. That's all I can think of really. You should try running the Slingbox and Catcher on the same LAN segment and see how fast you can get over a 100 Mb/sec LAN. It should top out around 6 Mb/sec or so. If that works good, then you know that you just need to tweak your other network settings in your routers.
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
Not necessarily. The function of the LAN portion of the router is only acting as a switch - directing the traffic from one port to another as appropriate. When traversing the router interface, much more happens and the performance of the router can have an effect.
Thinking about this some more, since you can stream faster on your laptop than on the SlingCatcher, it looks like it's not a router problem since both Catcher and Laptop use the same router. What sort of network connection does the SlingCatcher use? Try streaming with your laptop plugged into that network connection (ie: take the network cable from the Catcher and plug it into your laptop). See what you get there. I've seen issues with cables before.
Now, if you don't manually set your laptop speed settings, what do you get? I'm wondering if what you are seeing has to do with how Sling addresses optimization and buffering. If you get 3 Mb/sec speeds with your laptop, maybe those are more like peak speeds and you have a lot of ups and downs in speed while streaming. Maybe the SlingCatcher optimization routine is a little different in that it tries to minimize both peaks and dips. You end up with a lower peak speed, but your stream quality may be more consistent and less prone to network hiccups. I don't know much of anything about the optimization algorithms and how they are implemented in each product. I'm just trying to make some educated guesses as to what might be happening.
Other than that, I just don't know. The Catcher is designed to be a simple to use appliance and that's it. I doubt we'll see many more additional features or improvements offered to the platform.
Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter
NA9D said: Not necessarily. The function of the LAN portion of the router is only acting as a switch - directing the traffic from one port to another as appropriate. When traversing the router interface, much more happens and the performance of the router can have an effect. Thinking about this some more, since you can stream faster on your laptop than on the SlingCatcher, it looks like it's not a router problem since both Catcher and Laptop use the same router. What sort of network connection does the SlingCatcher use? Try streaming with your laptop plugged into that network connection (ie: take the network cable from the Catcher and plug it into your laptop). See what you get there. I've seen issues with cables before. Now, if you don't manually set your laptop speed settings, what do you get? I'm wondering if what you are seeing has to do with how Sling addresses optimization and buffering. If you get 3 Mb/sec speeds with your laptop, maybe those are more like peak speeds and you have a lot of ups and downs in speed while streaming. Maybe the SlingCatcher optimization routine is a little different in that it tries to minimize both peaks and dips. You end up with a lower peak speed, but your stream quality may be more consistent and less prone to network hiccups. I don't know much of anything about the optimization algorithms and how they are implemented in each product. I'm just trying to make some educated guesses as to what might be happening. Other than that, I just don't know. The Catcher is designed to be a simple to use appliance and that's it. I doubt we'll see many more additional features or improvements offered to the platform.
Now that you ask, I have paid more attention. The computer set at manual streams give me up to 2800, but gives a lot of network "hiccups" so it is pretty choppy. I'm sure it's just optimizing to prevent that. When I let it automatically optimize, it gives about the same as the SlingCatcher and it is much more smooth!
I'm still wondering if it may be an issue with the SlingBox router or with Verizon itself at the Slingbox location. Additional speed test have given as slow as 1MB upload and 2-3MB upload speeds. The best has been 18MB, but it should be much more consistant. I'm still waiting for my brother-in-law to call Verizon and chat with one of their network specialists so see if there's a problem with Verizon. Then I may want to try a new router. Any recommendations for routers? He has the Westell 9100 EM (http://www.westell.com/index.php?option=com_content&task=view&id=952&... And more about that series (http://www.westell.com/broadband-home-networking/ultraline-series3.html). It looks plenty robust to take care of a Slingbox. I kind of doubt its the router.
When I chat online with Sling, or when my brother watches the Slingbox, he gets about the same. Nothing like the 3.5 to 4 MB that I was hoping for. Any other suggestions? If something comes of him calling Verizon, I'll definitely post it!
As far as connections: Everything is set up with Wired connections. The ones that came in the boxes. Should I order a CAT6 wire and see if that helps? I'm really out of ideas and don't understand why I'm getting 1.4-1.9MB/sec when I have so much more available (it would seem).
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
OK. Now, I'm seeing things more clearly. What you probably have here is just a function of the internet hops between Japan and the USA. It's probably stuff outside your control. What you might want to do is go to www.speedtest.net and try testing your speeds from a server near your home in the USA back to Japan. It's a LOT different when trying to do speeds across the pacific. The connection between Japan and the USA are all undersea fiber optic cable these days so theoretically the bandwidth is there, but it's much more limited than the bandwidth you have available in say just the USA or just Japan. So I would bet that since your optimized SlingPlayer and SlingCatcher are about the same, this is probably as good as you are going to get. It's just a fact that the connection between the US and Japan is the bottleneck. Happens a lot when going between continents. Do the speed test and I bet you'll see what I mean.
Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter
It's getting too busy if I try to reply....
So, to complicate things worse, it's not just the hops from Portland to Japan. My ISP (Americable) is based out of London. I did speed tests from Portland to London (4MB DL) and from London to Tokyo (10MB DL). I can't force the upload to go through London. I could see that being the bottleneck though.
The TV looks very good for regular programming and pretty bad for sports. I'm willing to put in the work up front since I'll be in Japan for 3 years on these orders, then maybe Europe after. If I can get it working better, I'd love to do it.
CAT6 wires worthwhile?
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
CAT6 isn't going to help any as CAT-5 is more than enough for internet speeds as you are getting.
Americable may be based out of London, but the routes may not be going portland to London and then London to Japan. The best way to determine the hops is to do a "Traceroute." There are several programs that will do this (and your router may do it as well). Determine the WAN IP address of your Slingbox at home. Then do a traceroute from Japan to that address. It will go through and determine all the hops that you go through and may even show the particular names of the routers along the way. You can then by some searching, determine where those routers are located, etc.
Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter
edlivian said: thats weird my slingbox solo is connected to a verizon fios 25/15 connection, and my slingcatcher is connected to a verizon dsl 7/768 connection, and i stream on average 3000kbps, and can stay 4300kbps on high detail hd programming. and i tried my slingplayer 2.0 on a separate offsite verizon fios 25/15 connection and the highest i was able to get was 4500, I was never able to max out my 15mbit upload, even verizon fios to verizon fios
i dont see the problem those are sick remote streaming speeds....
i dont think u ll ever see 15,000 kbps... in my humble opinion if your in lan streaming speeds (on average 100mbits network) reaches say 5,000kbps that will be your streaming cealing on remote too... i think there are some hardware limitations to it
but the streaming speed u got probably better than 99.9% of people who got catcher+slingbox remote combo... i mean i stream at 1,400 kbps....
BE HAPPY MY FRIEND!
Given that the maximum speed of a Slingbox is about 7 to 8 Mb/sec, I can guarantee no one will EVER see 15 Mbps! :-)
Slinging w/ Catcher, ProHD, Pro, Solo, AV, and a Classic. Two TivoHDs, Roku Photobridge and a Roku Soundbridge, AppleTV, and Vudu.www.na9d.net Follow me on Twitter
NA9D said: Given that the maximum speed of a Slingbox is about 7 to 8 Mb/sec, I can guarantee no one will EVER see 15 Mbps! :-)
agree 100%!
Is there and advantage to tracing the route? Other than for the sake of interest? If I find the bottleneck on the route, can I have my ISP contact that bottleneck and have it opened up?
Tivo Series 3, Slingbox PRO-HD, SlingCatcher
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