http://www.slingcommunity.com?src=category_rss Sling Community - Feedback Wed, 14 Oct 2009 16:16:31 GMT admin@slingcommunity.com Sling Community 60 http://www.slingcommunity.com/brand/sling/community.gif http://www.slingcommunity.com?src=category_rss http://www.slingcommunity.com/forum/thread/38675/Where-s-the-best-place-to-post-a-request-for-this-setup-help/?src=category_rss Slingbox Solo Mac OS 10.5.8 Connection using the slingbox.com web browser Unable to connect using the web browser but can connect using the SlingPlayer software I would like to be able to connect at friend's houses without having to drag my computer around. I was on the phone with the Sling company tech support for almost 2 hours and they could not help me. PLUS they charged me $29.99! SlingCommunity Feedback Wed, 14 Oct 2009 16:16:29 GMT Sandee Cohen http://www.slingcommunity.com/forum/thread/38675/Where-s-the-best-place-to-post-a-request-for-this-setup-help/#discussion?src=category_rss http://www.slingcommunity.com/forum/thread/37622/Works-Great/?src=category_rss I know this is probably over but I just purchased a Slingbox yesterday and ran the set up this morning and everything is working great! The set up was easy and I can now view my home television from my computer and my Blackberry Storm running on the VZ network! Sling Media Product Feedback Tue, 01 Sep 2009 16:19:16 GMT kojak11 http://www.slingcommunity.com/forum/thread/37622/Works-Great/#discussion?src=category_rss http://www.slingcommunity.com/forum/thread/37222/Forget-Slingbox-support/?src=category_rss Slingbox support sucks. Actually I wouldn't know about the actual support, since I have been trying to reach it for two days without success. The first three times I called they wouldn't answer my questions because they said my warranty had expired even though I had a current invoice and order number from THEIR store showing that I had purchased the product less than 90 days ago. When I tried to tell support that I had the invoice and order number in my hand, they wouldn't let me forward a copy of my invoice by email which would have saved a lot of time, they made me fax it to their store (closed, of course, on Sundays) and wait until THEY DECIDED TO CALL ME! Of course when they finally did call, I was at work, not home where the slingbox is, and I had to try calling them again. Cut off the first time after going through their labrynthian phone options, I called again at 6:45pm and then held for 36 MINUTES. Did I then, finally, get to speak to a tech? Of course not. I was cut off AGAIN. And this time the recording said: We're only open... Sling Media Product Feedback Tue, 11 Aug 2009 02:46:20 GMT Former Sling Fan http://www.slingcommunity.com/forum/thread/37222/Forget-Slingbox-support/#discussion?src=category_rss http://www.slingcommunity.com/forum/thread/36485/Horrible-Support/?src=category_rss Great product when it works but the worst technical support ever. Its once thing to have horrible support but these guys want to charge you extra now for horrible support. I got my device which was not cheap (Pro) last year and used thier own TurboLink for network connection. I sent then emails and called them that it would freeze and then stop working from the Sling Catcher but would work fine on the Sling Player from a PC. They said we will look into it and will get back to me. 3 months later after followups, nothing. So the device "Slingcatcher" which was not cheap either was a paper weight since December till today. I call them and they say sorry we didnt get back to you before and we will look into it but for this call you will need to pay x amount to get support or extend warrenty... I can understand if you are buying a $10 device to support like this but to pay $200 + and only give 90 day support is just ridculous. Support should be free. Only warrenty exchange should be 90 days... In the end I solved my own problem by... Sling Media Product Feedback Thu, 25 Jun 2009 01:29:49 GMT nishalp http://www.slingcommunity.com/forum/thread/36485/Horrible-Support/#discussion?src=category_rss http://www.slingcommunity.com/forum/thread/35873/TECH-SUPPORT-USELESS/?src=category_rss All they do is run the installer package just like you would. If anything goes wrong they will tell you to contact your CPU manufacturer. That's it, from the moment the player doesn't work, all questions and concerns to tech support regarding slingplayer will not be answered. BECAUSE THEY DON'T CARE. By far the lamest tech-support I have ever encountered, and honestly for me that is a serious achievement. Sling Media Product Feedback Thu, 21 May 2009 16:08:48 GMT Nate Putnam http://www.slingcommunity.com/forum/thread/35873/TECH-SUPPORT-USELESS/#discussion?src=category_rss http://www.slingcommunity.com/forum/thread/35430/Replacement-of-defective-boxes/?src=category_rss I have been using slingbox froim the day it was launched. I normally use two in two different countries. A Slingbox Pro started to have problems with the video. A lot static..They authroized a replacement. The replacement - obviously a refurbished one - came today. It has video problems.. It doesn't produce color...black and white with color noise.. bad quality video. I wasted a whole afternoon with the customer service and whoever was the manager there was refused to replace the defective product. I wasted half day..have a defective product.. What is going on slingmedia?????????????????? Sling Media Product Feedback Wed, 06 May 2009 22:21:47 GMT KTY http://www.slingcommunity.com/forum/thread/35430/Replacement-of-defective-boxes/#discussion?src=category_rss http://www.slingcommunity.com/forum/thread/35306/Fake-SPM-iPhone-is-Out-Now-Posts/?src=category_rss Several members, like Sling it , have decided it's funny to prey on others by posting forum threads with a title like "SlingPlayer for iPhone is Out Now!" then basically saying "gotcha." These are intended to be a joke, but after deleting about 15 of these (and getting numerous complaints), we've basically had it. So, any member that posts a fake headline as a prank on others, regardless of what it's related to, will be banned immediately and permanently. No exceptions, no warnings. SlingCommunity Feedback Wed, 29 Apr 2009 17:05:27 GMT Matt Whitlock http://www.slingcommunity.com/forum/thread/35306/Fake-SPM-iPhone-is-Out-Now-Posts/#discussion?src=category_rss http://www.slingcommunity.com/forum/thread/35183/How-to-cancel-your-slingcommunity.com-account./?src=category_rss How can I cancel and completely delete my www.slingcommunity.com account? Help Please. SlingCommunity Feedback Thu, 23 Apr 2009 17:00:40 GMT noel646 http://www.slingcommunity.com/forum/thread/35183/How-to-cancel-your-slingcommunity.com-account./#discussion?src=category_rss